know your customer OfficerCông Ty Tài Chính TNHH MTV Shinhan Việt Nam

Nơi làm việc: Bình Dương

Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Hành chính - Văn phòng

Lương: Thỏa thuận

Hình thức: Toàn thời gian

Ngày đăng: 18/03/2024

Hạn nộp: 18/04/2024

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Việc làm Office

Job Summary

The key purpose is to perform KYC on customer information (identity, financial, residence) at loan closing stage or prior to underwriting (ie loan discussion and offer) by RO (based in HCM) to prevent identity theft and possible defaults. KYC is conducted either face to face or via phone.

Maintain the assigned portfolio and offer best customer service to customers. The role reports to Credit Operation Manager. As the business grows and matures, the person in the role could be promoted to take bigger responsibility in Credit Operations or other departments of the business as relevant.

Carry out other support tasks as assigned by Credit Operation Manager.

Key Roles & Responsibilities

Perform KYC activity at loan closing stage or prior to underwriting.
Customer service

To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver
Remind customers of key responsibilities and well handle all related questions from customers

Maintaining customer portfolio

Managing whole portfolio of customers who have been KYC'ed by this role (and approved afterward).
Ensure all assigned KPIs are met.

Job Requirements

1. Qualification

University Graduated, Finance/ Accounting or Banking major are preferable

2. Work Experience

At least 3 years of experience in finance/ banking industry or customer service position

3. Knowledge

Finance, banking knowledge preferred

4. Skills

Interpersonal, teamwork, negotiation, business acumen
Computer skills (MS Word, Excel, Power Point)
Acceptable command of spoken and written English and good command of Vietnamese

5. Attitude

Practical working experience in customer service-oriented atmosphere. Customer first mentality. Can do mentality.
Can work independently and under high pressure

Nộp hồ sơ liên hệ

Công Ty Tài Chính TNHH MTV Shinhan Việt Nam

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Công Ty Tài Chính TNHH MTV Shinhan Việt Nam việc làm

Cạnh tranh

Bình Dương

20/06/2024

Vị trí know your customer Officer do công ty Công Ty Tài Chính TNHH MTV Shinhan Việt Nam tuyển dụng tại Bình Dương, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Know Your Customer Officer hoặc công ty Công Ty Tài Chính TNHH MTV Shinhan Việt Nam ở các link phía trên

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