Serve as the primary point of contact to build and cultivate strong, long-term strategic relationships with key customer accounts; ensure maximum satisfaction regarding product quality, service lead times, and technical support.
Deliver sales revenue targets, margin goals, and financial KPIs as outlined in the approved periodic business plan for assigned accounts.
Lead commercial negotiations regarding pricing, contractual agreements, and trade terms; rigorously follow internal approval workflows.
Seamlessly collaborate with R&D,
Purchasing, Project Management, and Quality Assurance/Control (QA/QC) teams to meet economical and technical requirements while optimizing product costs.
Gather market intelligence, monitor competitor activities, and track industry trends to proactively identify new business potentials and project opportunities through regular meetings and calls.
Regularly monitor order intake, forecast volume, and sales performance; promptly detect deviations and implement timely corrective actions.
Receive, coordinate, and resolve customer complaints and issues until full closure; act as the internal customer voice to articulate their needs, pain points, and future strategic plans.
Partner with Finance for credit risk management, payment follow-ups, and pricing profitability validation; ensure meticulous maintenance of customer data and activities in CRM systems.
Represent the company at trade shows, customer audits, and business review meetings to fortify business partnerships.
Tham gia BHXH, BHYT, BHNT.
Nghỉ phép năm.
Nghỉ lễ, Tết, nghỉ việc riêng theo quy định.
Chế độ thai sản, ốm đau, tai nạn lao động.
Trang thiết bị làm việc.