lead engagement Specialist

Mô tả Công việc
Lead Generation:
Research and identify potential leads and prospects within the target HORECA market
Utilize various online and offline resources to generate leads
Collaborate with the marketing team to align efforts for lead generation
Outreach and Qualification:
Initiate contact with leads through phone calls, emails, and other online communication channels
Engage with leads to understand their needs, provide product information, and qualify their interest in our offerings
Maintain accurate and up-to-date records of lead interactions in the CRM system
Lead Nurturing:
Build and maintain strong relationships with leads by providing exceptional customer service and timely follow-ups
Educate leads on the benefits and features of our products and services
Identify and address any objections or concerns while highlighting the value of our offerings
Lead Handoff:
Work closely with the Account Executives to transition qualified leads for further sales discussions
Provide comprehensive lead information and insights to ensure a smooth transition in the sales process
Sales Support:
Collaborate with the sales team to support their efforts in achieving sales targets
Assist in the preparation of sales materials, quotes, and proposals.