Learner Engagement Specialist

Become a content maestro: You will map and create content curricula based on ELSA materials for diverse audiences, from IELTS test-takers to cabin crew, sales professionals, customer service professionals, etc
Partner with B2B clients: Assist company admins and teachers in establishing, developing, and achieving their learning goals. Be their go-to person for all things about learning with ELSA!
Empower learners: Guide learners in using ELSA effectively to maximize their learning experience. Develop engaging strategies to keep them motivated and on track.
Drive engagement: Craft short- and long-term engagement plans, implement strategies and analyze data to ensure high engagement rates for both trial and active clients.
Reignite learning: Analyze learner performance data, identify those needing support, and implement intervention plans to get them back on track.
Confidentiality is key: Handle learner information with discretion and care, adhering to company regulations.
Share the knowledge: Conduct monthly/quarterly workshops for teachers/admins and end users, equipping them with ELSA mastery.
Showcase success: Capture success stories and build compelling case studies to demonstrate the impact of ELSA.
Teamwork makes the dream work: Collaborate closely with the Account Manager to develop and implement strategies that achieve client retention goals.
Embrace new challenges: Be open to taking on additional tasks assigned by your manager.