Learning Experience OfficerApollo English

A. EFL Supporting tasks:
Arrange the final tests, reports, and certificates for all young learner classes
Liaise with LXM to supply tests for YL classes
Book interns for the written end of level tests
Update the Mid-term and End of Course report forms on Apollo Online and let teachers the deadlines of the results and reports
Collect test results & reports for issuing certificates & reports for YL classes
Ensure that reports are collected/ signed and documented appropriately
Support Team members in taking care of EFL Library/Materials and in the execution of all EFL courses
Assist team members with some admin things
Provide necessary administrative support on materials to all teachers during their working hours
Perform other duties as assigned by the Line Manager.
B. TA Supervision tasks:
Supervise TA on weekends to ensure TAs come to work on time and support them to handle difficult problems
Scheduling TAs' schedules and checking their timesheet exactly.
Call parents monthly to inform them about students' studying progress
Follow up with all TAs monthly and strictly to make sure they fill in all information about students' studying in class
Training TAs to call parents (if needed)
TA training: work with the Academic Coordinator and EFL Supervisor to conduct TA training to make sure we deliver the best service
Work with the Academic Coordinator and EC Supervisor to get teachers' feedback about TAs and solve them
Cover for sick or late Teaching Assistance (if needed)
C. Administration Tasks
Performing administrative duties to support the operations of the office