Logistics Supervisor (KAM)

Mô tả Công việc
• Customer Relationship Maintenance & Development: Build up a relationship with the counterpart at the customer's premises, and the Sales Support will perform the tasks of a full-fledged Key Account Coordinator
• Maintain and develop a close and effective relationship with customers (Warehousing/Transportation);
• Control the items of projects related to warehouse/transportation/distribution
• Keep track of the effective lifespan of key account contracts to support superior for the discussion with customers for the extension or liquidation;
• Support in briefing the scope of service requirements with operations and related departments for costing/demand planning;
• Support on response documentation, management's solution design, costing, and pricing to acquire new business;
• Participate in the presentation session about the quotation and proposal with customers;
• Operations & Planner: Take part in monthly Operations Performance Review meeting between customer and Operations
• Keep track of the issue log and follow up with both sides to ensure actions are taken promptly
• Flexibly co-operate with related departments to supply support services to customers such as warehousing, shipping, delivery, custom clearance, trucking, returning cargo, and other value-added services);
• Follow up with all the complaints, and queries of customers effectively to secure all key accounts;
• Support the accounting department in debt collection of customers in charge;
Please take note of this before applying.
Working at two locations: Ho Chi Minh City and Binh Duong.
Having transportation provided from Ho Chi Minh City to Binh Duong.