Loyalty Ambassador - Danang Marriott Resort & Spa
Marriott Da Nang Resort & Spa, Non Nuoc Beach Villas
Địa điểm làm việc: Đà Nẵng
Hết hạn: 29/02/2024
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- Giới thiệu công ty
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Mô tả công việc
JOB SUMMARY
Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay.
Resolve any concerns or issues, communicating any needs or special requests to fellow hotel departments.
Delivering unique requests and anticipating guest needs based on past alerts.
Be familiar with reservations, room control and basic room inventory.
To be thoroughly acquainted with all check-in and check-out procedures and policies
Be familiar with all technical equipment as related to the Front Desk.
To be familiar with all hotel facilities.
Conduct Loyalty Program training with other Front Office and hotel associates.
Perform any other duties assigned by the Front Office Management.
Be pleasant, smile and greet all guests, using surnames when obtained.
Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay.
Resolve any concerns or issues, communicating any needs or special requests to fellow hotel departments.
Delivering unique requests and anticipating guest needs based on past alerts.
Be familiar with reservations, room control and basic room inventory.
To be thoroughly acquainted with all check-in and check-out procedures and policies
Be familiar with all technical equipment as related to the Front Desk.
To be familiar with all hotel facilities.
Conduct Loyalty Program training with other Front Office and hotel associates.
Perform any other duties assigned by the Front Office Management.
Be pleasant, smile and greet all guests, using surnames when obtained.
Yêu cầu
Previous customer/guest service experience highly preferred; hotel and front office experience is highly preferred.
Must possess the ability to multi-task in a busy environment, follow through successfully on guest requests, ensure guest satisfaction, and work as a team player.
Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.
Must possess the ability to multi-task in a busy environment, follow through successfully on guest requests, ensure guest satisfaction, and work as a team player.
Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.
Quyền lợi
Competitive salary and monthly service charge
Annual Leaves
Working 5 days per week - off 2 days per week
Follow the government social insurance, health insurance, unemployment insurance
24/24 accident insurance
Join in hotel activities
Training opportunities for career development
Annual Leaves
Working 5 days per week - off 2 days per week
Follow the government social insurance, health insurance, unemployment insurance
24/24 accident insurance
Join in hotel activities
Training opportunities for career development
Thông tin chung
- Ngày hết hạn: 29/02/2024
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
For world-class service and sophistication, few hotels compare to Danang Marriott Resort & Spa, Non Nuoc Beach Villas. Our resort in Danang, Vietnam, is surrounded by verdant gardens and pristine white sand. Take in the shoreline of Hoa Hai Ward at the foot of Ngu Hanh Son, or The Marble Mountains. Xem thêm...<>
Quy mô công ty
Chưa rõ
Việc làm tương tự
Marriott Da Nang Resort & Spa, Non Nuoc Beach Villas
Thỏa thuận
06/11/2024
Đà Nẵng
hỗ trợ doanh nghiệp
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