Manager Client Management (Trade Marketing Manager)

Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability
Facilitate and lead business integration process for new clients to ensure smooth client integration
Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk
Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process
Take necessary actions to resolve clients' operational issues/service complaints
Lead business communications and business review meetings with clients' management teams
Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction
Establish and maintain a proactive network of relationships between DKSH and clients