Manager, HR Services & Technology

JOB SUMMARY

Managing end to end HR systems and HR services operations for the Asia Market (HK, SG, TH, VN) Take lead in continuous process transformation, alignment, automation and simplification in accordance with new operating model while partnering closely with the wider HR function to ensure all HR operational activities are executed timely, accurately and with integrity.

To be accountable for the day to day performance of the HR Services team, providing effective support, guidance and advice to managers and staff members. Provide analytics and data support on HR information to help support strategic people decisions an support execution on people matters, HR projects, global and local market initiatives that maximizes performance and and enable all employees to engage and contribute to the development of the Asia MCM market



DUTIES & RESPONSIBILITIES:

- Manages and maintains optimal HR systems, HR Data and HR services, which may include new system implementations, enhancements, and introducing new modules.

- Ensure alignment of HR services documents and procedures across the market

- Provides technical support, troubleshooting, and guidance to system users.

- Collaborates and propose system improvements, enhancements; recommends and implements solutions.

- Manages permissions, access, personalization, and similar system operations and settings for HR system users.

- Drive automation and simplification such as automated queries, filters, macros, and reports.

- Developing data analytics and complex data reporting, summaries for business leaders and HR team.

- Serves as lead representative and liaison between HR, IT, external vendors, and other stakeholders for HR systems design and implementation of new projects.

- Ensures system compliance with data security and privacy requirements.

- Maintains knowledge of trends and developments in HR systems trends, providers, vendors, and technology.

- Performs other duties as required.