Manual QA/QC Engineer

• Company Overview

is a Mega Value Innovator in Entertainment headquartered in Korea, since its foundation in 2002, Smilegate has continuously strived for happier lives and a more hopeful society by developing and providing quality games and content. Smilegate operates businesses in areas of game development and services, investments, and social contributions; develops and discovers various games and cultural content; and provides them as global services by increasing their value. The representative game is CROSSFIRE the world's no.1 online FPS game with more than 670 million players from 80 countries, has surprising records such as having over 8 million concurrent users, has reached $10.5 billion in sales revenue since its global launch.

• Smilegate Vietnam

Entering the Vietnam market from 2023, Smilegate Vietnam's mission is to provide stable development & operation of the Smilegate platform and services, expanding beyond the development center to the region and expanding into an Asian hub.

What You'll Do

• Ensure the highest quality standards, aiming for zero production issues on an ongoing basis.
• Gain a deep understanding of the business, ensure that the final outcomes align with all business expectations.
• Create and execute, provide root cause analyses of defects based on metrics, and proactively raise improvements to enhance product quality.
• Review and clarify the software requirement specification.
• Design, maintain, and execute manual test cases.
• Set up a test environment following the feature requirements.
• Report, track, and monitor defects in the defect tracking system.
• Review the user story and discuss it with the planning team to make it better.
• Work closely with the development team to design testing strategies.
• Work closely with cross-functional teams within the company (including the KR team) to deliver the best product quality.
• Analyze change requests and update test documents (Test plan, test cases, etc.).
• Address issues relating to testing quality.

Requirements:

• 2+ years of work experience as a QA/QC/similar role in the software field
• Knowledge of testing methodology and testing tools (Jmeter, Postman, etc.)
• Strong ability to learn new businesses and systems.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
• Excellent analytical and problem-solving abilities
• Experience in testing with desktop application, web apps, mobile apps, etc
• Understanding of Agile/Scrum methodology and how QA functions within it
• Experience in Bug Tracking process and Test Management Tools (JIRA, TestRail, Xray, etc.)

Nice To Have:

• Ability to read, write, or speak Korean language (Preferred)
• Experience one of the languages: Java, java script, bash shell, python, etc
• Have knowledge of automation testing framework: selenium, cypress, robot, etc

Health and Wellness

• Premium health insurance
• Safe, ethical, secure, and healthy workplace

Financial Well-Being

• Competitive compensation package
• Annual bonus program

Personal Development

• Budget for individual learning & development

Work-life balance

• 14 days of paid annual leave, increasing by 1 day each year
• Flexible working timeframe

Workplace experiences

• Modern working equipment
• Well-stocked pantry to relax and recharge.
• Engagement activities (monthly team bonding, yearly company trip...)
• Sponsored sports clubs, Korean classes, and so on
• Business trip opportunities to Korean Headquarters