Marketing & Customer Service Department

1) Marketing duties

• Carry out daily tasks based on department's assignments;

• Improve information for marketing tasks;

• Carry out & follow up actions on prospects;

• Review assigned region's tracking Systems;

• Propose specific package to be offered to different prospects;

• Study carefully prospect in order to have effective approach;

• Offer prospect assigned information on VSIP;

• Propose strategic marketing plan for the assigned regions;

• Participate in conferences, exhibitions and fairs in order to promote the company's projects and seek new prospects;

• Seek for prospects through Agencies, organizations, companies, mass-media, the internet;

• Prepare legal lease agreement between VSIP and Customers, liaise with lawyers if necessary...



2) Customer service duties

• Support customers to prepare and submit for Investment Certificate Application and Post-IC Procedures;

• Assist Customers on Vietnam Laws and Regulations;

• Co-ordinate with other Department/ Division of VSIP and related local authorities, agencies to help customers on their business operations;

• Write minutes or record notes whenever meeting with customers or Authorities;

• Constantly call and/ or meet customers to update account information;

• Prepare ISO reports and submit to CS Manager and to do any work as advised by CS Manager or GD/ DGD...



* Others:

• Act as section leader for certain prospects/ market...