Member Business Practices and Compliance

freeC's Client

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 04/08/2023

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

giáo dục

Mô tả công việc

Case files
Keep abreast of the trend of business practices, trend of Members and/or any uprising issues.
Research, investigate, communicate with Member, collect & analysis the provided information from Members, complete issue resolution by recommendations.
Do review the Lifetime Volume to make sure that the qualifications are valid and not a result of volume manipulation. Assess whether a qualification should be approved or denied.
Strive to complete MPC files within target timeline.
To handle the complaints/inquiries regarding to non-compliance practices from Member & related internal departments.
Member Communication & Education
Manage complete training project including project scope, schedule & quality
To provide guidance & training to Members and drive Members education programs
Nutrition Club
Carry out Nutrition Club Ambassador program. To monitor the accuracy and provide feedback on the Nutrition Club Visit program
In charge NC registration to make sure following the Nutrition Club guidelines & Directions
Participate in the other initiatives related to Nutrition Club practices to raise awareness of Members in understanding and complying with the company's guidelines.
Event Compliance
Ensure that all Member's presentation and testimonials comply with all company's internal regulations/SOPs applied to various events; at utmost transparent and non-bias manner through both direct & in-direct methods.
Travel as the need arises to attend Company & Member conferences/events dealing with dedicate and violated issues and participate as a trainer/spokesperson and otherwise on Member Business Practices and Compliance worldwide seminars.
Others
Address the ad hoc tasks when necessary as requested by MPC Supervisor or Head Department.
Report to MPC Supervisor, escalated issues and ensure consistent application of our rules in Vietnam;
ORGANIZATIONAL RELATIONSHIPS:
Interacts with all levels throughout organization; including MPC/Regional staff, company independent distributors, and vendors.

Yêu cầu

Skills
Dynamic and proactive to learn
Strongly customer oriented and owns excellent customer service experience; experience in MLM Company would be a plus.
Fluent English capabilities especially in reading and writing. Good verbal & written communication skills in Vietnamese.
Good administrative skills with hands on computer skills, MS Office.
Able to organize workload for effective implementation.
Ability to solve problems and challenges and carry out responsibilities under minimal supervision.
Excellent organizational, interpersonal and communication skills. Must be self-motivated and highly attentive to details and follow-up.
Ability to work under deadline pressure, while maintaining a positive, professional attitude in a very fast-paced environment.
Experience:
Preferably with at least 1 year working experience
Education:
University graduate.