Member Experience ExecutiveMember Experience Executive
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Giao Dịch Khách Hàng, Dịch vụ
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 10/09/2024
Hạn nộp: 30/09/2024
Mô tả công việc
Summary of Responsibilities
Do you get inspired by seeing people around you succeed, and do you care about providing the right environment, opportunities, and experience for them to do so? As our Member Experience Executive, you will be doing just that, by internalizing what it means to be a "A Better Day at Work"
Being the face of Dreamplex comes with some exciting tasks, such as:
Customer service:
• Act as the first point of contact for members, providing friendly and professional service.
• Conduct regular check-ins with members to understand their needs, gather feedback and solve problems quickly & effectively.
• Ensure all common areas and meeting rooms are presentable and stocked with necessary supplies.
Community engagement:
• Encourage member interaction and collaboration through various initiatives and communication channels.
• Create events, workshops, and seminars to enhance the member experience.
• Organize and promote events, workshops, and networking opportunities to foster community engagement and collaboration.
Operation support:
• Collaborate with the other departments including sales, marketing, accounting, HR, [protected info] maintain the coworking space's functionality and aesthetic appeal.
• Managing member's needs and billing via coworking management software.
• Monitor and manage space bookings, ensuring optimal utilization of resources.
• Flexibility to work across all locations, at varying time schedules.
Do you get inspired by seeing people around you succeed, and do you care about providing the right environment, opportunities, and experience for them to do so? As our Member Experience Executive, you will be doing just that, by internalizing what it means to be a "A Better Day at Work"
Being the face of Dreamplex comes with some exciting tasks, such as:
Customer service:
• Act as the first point of contact for members, providing friendly and professional service.
• Conduct regular check-ins with members to understand their needs, gather feedback and solve problems quickly & effectively.
• Ensure all common areas and meeting rooms are presentable and stocked with necessary supplies.
Community engagement:
• Encourage member interaction and collaboration through various initiatives and communication channels.
• Create events, workshops, and seminars to enhance the member experience.
• Organize and promote events, workshops, and networking opportunities to foster community engagement and collaboration.
Operation support:
• Collaborate with the other departments including sales, marketing, accounting, HR, [protected info] maintain the coworking space's functionality and aesthetic appeal.
• Managing member's needs and billing via coworking management software.
• Monitor and manage space bookings, ensuring optimal utilization of resources.
• Flexibility to work across all locations, at varying time schedules.
Yêu cầu
What you need
• Hospitality and guest relations or retail and customer service experience.
• Genuine care for people and want to provide the best experience.
• Easygoing, bubbly, and open with communication.
• Ability to think on your feet, critically and creatively.
• Equal ability to work autonomously and on a team.
• Good time management, priority-setting, and deadline achievement.
What's in it for you
• The freedom to bring your unique vision to life.
• Working with an inspired team that is creating the future of work in Vietnam.
• Positively impacting thousands of people by giving them a better day at work.
• Opportunity to grow, develop and lead as we grow as a team and company.
• Working where you want, when you want - 6 locations across HCMC and Hanoi to call home.
• Access to 2 or more social events, workshops or training per week.
• A competitive salary, transportation, and meal allowances, and private health insurance.
• Hospitality and guest relations or retail and customer service experience.
• Genuine care for people and want to provide the best experience.
• Easygoing, bubbly, and open with communication.
• Ability to think on your feet, critically and creatively.
• Equal ability to work autonomously and on a team.
• Good time management, priority-setting, and deadline achievement.
What's in it for you
• The freedom to bring your unique vision to life.
• Working with an inspired team that is creating the future of work in Vietnam.
• Positively impacting thousands of people by giving them a better day at work.
• Opportunity to grow, develop and lead as we grow as a team and company.
• Working where you want, when you want - 6 locations across HCMC and Hanoi to call home.
• Access to 2 or more social events, workshops or training per week.
• A competitive salary, transportation, and meal allowances, and private health insurance.
Quyền lợi
Thưởng
Attractive salary, monthly bonus
Chăm sóc sức khoẻ
A competitive salary, transportation, and meal allowances, and private health insurance;
Đào tạo
Access to 2 or more social events, workshops or training per week.
Xem thêm
Attractive salary, monthly bonus
Chăm sóc sức khoẻ
A competitive salary, transportation, and meal allowances, and private health insurance;
Đào tạo
Access to 2 or more social events, workshops or training per week.
Xem thêm
Thông tin khác
NGÀY ĐĂNG
26/08/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Hospitality and Guest Relations, Customer Service Experience, Event Organizing, Collaboration Initiatives, Genuine Care for People, Event Organizing, Event Organizing
LĨNH VỰC
Bất Động Sản/Cho thuê
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
26/08/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Hospitality and Guest Relations, Customer Service Experience, Event Organizing, Collaboration Initiatives, Genuine Care for People, Event Organizing, Event Organizing
LĨNH VỰC
Bất Động Sản/Cho thuê
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
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