Member Engagement & Support: Build strong relationships with members, respond to enquiries, monitor engagement, and proactively identify members who may benefit from additional support.
Membership Administration: Manage member registrations, onboarding, renewals, and maintain accurate membership records.
Event Planning & Coordination: Coordinate venues, speakers, agendas, registrations, and event logistics.
Diary & Calendar Management: Maintain an accurate events calendar and coordinate scheduling.
Internal Coordination: Work closely with colleagues to ensure seamless event delivery and an outstanding member experience.
Event Delivery: Support event setup, registration, attendee management, and payment administration.
CRM & Reporting: Maintain accurate CRM records, update member information, track attendance, and prepare reports as required.
At least 1 year of experience in relationship management, membership services, hospitality, event coordination, customer service, or another client-facing role.
Strong English communication skills (both spoken and written).
Is highly organised, dependable, and able to manage multiple priorities while following through on commitments.
Is comfortable interacting with senior executives, CEOs, and
business leaders.
Can coordinate effectively with external partners, speakers, venues, and suppliers.
Is familiar with, or willing to learn, CRM systems and digital communication tools.
Has a proactive attitude, excellent interpersonal skills, and a genuine passion for building professional communities.
Demonstrates sound judgement, discretion, and professionalism when managing confidential member relationships.
Important Notes
Candidates should live within approximately 40 minutes of the office in Lakeview City, Binh Trung Ward, Thu Duc City.
CVs and applications must be submitted in English.
Exposure to an outstanding community of senior business leaders across Vietnam.
Opportunities to attend and contribute to high-profile executive events.
Genuine ownership of member engagement and event delivery.
Opportunities for professional growth into broader leadership or strategic responsibilities.
A collaborative, international, and growth-oriented working environment.