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Mô tả công việc
- The Bellman will follow during the operations the instructions received by the Bell Captain or Chief Concierge and reports directly to the Bell Captain and Chief Concierge
- The Bellman is responsible to ensure that the guests arriving and leaving the Lotte Hotel Hanoi are warmly greeted and that assistance is offered quickly when they need or request it. He will be active in performing the various tasks of the Concierge section and will be willing to help the guest at any time. All guests passing by the Front Door will be welcomed by the Bellman. The Bellman will always have the smile and a positive attitude.
- Greet all guests in English Good morning/afternoon/evening/sir/madam and treat every single guest coming to the hotel as a unique guest.
- The Bellman is responsible to ensure that the guests arriving and leaving the Lotte Hotel Hanoi are warmly greeted and that assistance is offered quickly when they need or request it. He will be active in performing the various tasks of the Concierge section and will be willing to help the guest at any time. All guests passing by the Front Door will be welcomed by the Bellman. The Bellman will always have the smile and a positive attitude.
- Greet all guests in English Good morning/afternoon/evening/sir/madam and treat every single guest coming to the hotel as a unique guest.
Yêu cầu
QUALIFICATIONS
- Education: High school diploma or its equivalent. Bachelor's degree or higher in related field preferred.
- Experience: Experience in hotel services preferred.
- Credentials: Certificates in hotel services preferred.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
- Must speak English fluently enough to serve customers.
- Must be service-minded to meet client needs.
- Must possess expert knowledge on the Hotel operation.
- Must be able to identify and respond to situation in hotel facilities and guest room.
- Education: High school diploma or its equivalent. Bachelor's degree or higher in related field preferred.
- Experience: Experience in hotel services preferred.
- Credentials: Certificates in hotel services preferred.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
- Must speak English fluently enough to serve customers.
- Must be service-minded to meet client needs.
- Must possess expert knowledge on the Hotel operation.
- Must be able to identify and respond to situation in hotel facilities and guest room.
Quyền lợi
- Attractive & competitive salary with high service charge.
- Duty meal by hotel.
- Annual helful training courses (local & international)
- Wonderful working environment with professional team.
- Insurance, day off and other benefits regarding Labor law - 13th Salary
- Duty meal by hotel.
- Annual helful training courses (local & international)
- Wonderful working environment with professional team.
- Insurance, day off and other benefits regarding Labor law - 13th Salary
Thông tin chung
- Ngày hết hạn: 25/03/2024
- Thu nhập: Thỏa thuận
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