Nhân Viên Chăm Sóc Khách Hàng Full-time 2024

COMPANY INTRODUCTION
Palexy was founded by a world-class team of seasoned entrepreneurs, ex-Googler, and PhDs from top universities in the US. They have tremendous experience in designing and implementing multiple Big Data Analytics and Data Science projects for global companies that resulted in millions of dollars in additional revenues for their customers.
CUSTOMER SUPPORT ASSOCIATE FULL-TIME
Tính chất công việc: Toàn thời gian - Chuyên môn: Hành chính, Nhân sự - Địa điểm: Hồ Chí Minh - Mức lương: Thỏa thuận - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm
JOB DESCRIPTION
We are seeking a Customer Support
Associate for our Ho Chi Minh Office to help Customer Success Manager deliver
admin tasks and assist customers with technical problems.
Responsibilities
Develop and maintain a filing system
Assist in the preparation of regularly scheduled
reports base on existing formats and Palexy software data
Help customer onboarding and training to use
Palexy website/mobile app
Act as the point of contact and provide general
support to customers
Liaise with Customer Success Executive to handle
requests and queries from senior managers
Prepare materials for training courses, product
updates
REQUIREMENTS
1-2 years proven experience as an Customer Support
Assistant or similar roles;
Good organization skills, honesty, and attention
to detail;
A quick learner in new technology tool;
Eagerness to learn, develop, and get involved in a
wide range of tasks;
Proficiency in MS Office (MS Excel and MS
PowerPoint, in particular)
Excellent time management skills and the ability
to prioritize work;
Excellent written and verbal communication skills
BENEFITS
Competitive salary
Hybrid working style. You can fulfill your tasks
from Phu Quoc or Maldives with a cocktail in your hand
Training programs on Retail Industry, SaaS, and
Data Analysis
Annual company trip
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 26/5/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
1 applicant