Nhân Viên Chứng Từ Và CSKH - Seafreight
Edge Worldwide Logistics
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 01/07/2023
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
- Contact, coordinated with oversea agent to handle shipments, check freight charge, sailing schedule, shipment status, provide agents with quotation, settlement of [protected info] front- end operations in handling the nomination shipment
- Preparation of transportation document and data entry into company system (such as open file, submit manifest, issue D/O, send arrival notice, issue bill of lading, shipping instruction, etc);
- Ensuring that all customers&039; queries are well- investigated and resolved and answered;
- Perform other related duties as assigned;
- Maintain, grow, and build long term relationships with customer, oversea agent via phone calls, emails and job quality follow up;
- Support duties for colleagues during the team member&039;s absence with respect to export / import documentation;
- Sharing experience with colleague;
- Act as a liaison between clients and operations & other departments to ensure efficient service levels are delivered to the clients;
- Correspondence and follow- up swiftly with oversea agents and customers to ensure any queries/instruction are attended;
- Reporting directly to superior about Import & Export condition when needed;
- Deliver the necessary document to customer or the related department according to handling procedure, company regulations and practices in international freight forwarding;
- Dealing with carriers, coloader, sub- contractor, oversea agent about freight charge, transportation and handling costs;
- Perform various customer service activities, and handling new & existing accounts;
- Responsible for issuing & checking accuracy of import & export shipment document;
- Handle client problems, answer general inquiries and complaints;
- For export / import shipment: tracking shipment for sales, provide customers with quotation, monitor front- end operations, timely update shipment status to sales, customer & oversea agent, etc;
- Coordinate with internal colleagues to meet customer&039;s requirement;
- Assisting management with any assigned special projects and providing backup to the team manager when required;
- Prepare monthly transaction reports into excel spread sheet for analysis;
- Ensure that all related charges are correctly manifested and invoiced with collection before release of any delivery orders or bill of lading or other documents;
- Preparation of transportation document and data entry into company system (such as open file, submit manifest, issue D/O, send arrival notice, issue bill of lading, shipping instruction, etc);
- Ensuring that all customers&039; queries are well- investigated and resolved and answered;
- Perform other related duties as assigned;
- Maintain, grow, and build long term relationships with customer, oversea agent via phone calls, emails and job quality follow up;
- Support duties for colleagues during the team member&039;s absence with respect to export / import documentation;
- Sharing experience with colleague;
- Act as a liaison between clients and operations & other departments to ensure efficient service levels are delivered to the clients;
- Correspondence and follow- up swiftly with oversea agents and customers to ensure any queries/instruction are attended;
- Reporting directly to superior about Import & Export condition when needed;
- Deliver the necessary document to customer or the related department according to handling procedure, company regulations and practices in international freight forwarding;
- Dealing with carriers, coloader, sub- contractor, oversea agent about freight charge, transportation and handling costs;
- Perform various customer service activities, and handling new & existing accounts;
- Responsible for issuing & checking accuracy of import & export shipment document;
- Handle client problems, answer general inquiries and complaints;
- For export / import shipment: tracking shipment for sales, provide customers with quotation, monitor front- end operations, timely update shipment status to sales, customer & oversea agent, etc;
- Coordinate with internal colleagues to meet customer&039;s requirement;
- Assisting management with any assigned special projects and providing backup to the team manager when required;
- Prepare monthly transaction reports into excel spread sheet for analysis;
- Ensure that all related charges are correctly manifested and invoiced with collection before release of any delivery orders or bill of lading or other documents;
Yêu cầu
- Graduated from university or college majoring in import-export, foreign trade and related disciplines.
- Proficient in Incoterms, B/L,...
- Ability to work independently and in a team, able to work under high pressure. Be careful at work.
- Have at least 1 year experience.
- Professional and scientific working style
- Proficient in office computer, English communication. (Good communication in English is an advantage)
- Proficient in Incoterms, B/L,...
- Ability to work independently and in a team, able to work under high pressure. Be careful at work.
- Have at least 1 year experience.
- Professional and scientific working style
- Proficient in office computer, English communication. (Good communication in English is an advantage)
Quyền lợi
- Salary Negotiable: Negotiable during interview
- Company laptop
- Allowance for lunch, parking
- 13th month salary
- Full benefits according to Labor Law: insurance, leave, holidays,...
- Travel and participate in other fun and entertainment activities organized by the company every year.
- A kind and friendly working environment, respecting talents and upholding the spirit of sustainable attachment.
- Company laptop
- Allowance for lunch, parking
- 13th month salary
- Full benefits according to Labor Law: insurance, leave, holidays,...
- Travel and participate in other fun and entertainment activities organized by the company every year.
- A kind and friendly working environment, respecting talents and upholding the spirit of sustainable attachment.
Thông tin khác
Thông tin cơ bản
Địa điểm: Quận 1, Hồ Chí Minh
Mức lương: Cạnh tranh
Hạn nộp hồ sơ: [protected info]
Chức vụ: Nhân Viên
Hình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật
Địa điểm: Quận 1, Hồ Chí Minh
Mức lương: Cạnh tranh
Hạn nộp hồ sơ: [protected info]
Chức vụ: Nhân Viên
Hình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật
Thông tin chung
- Ngày hết hạn: 01/07/2023
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Giới thiệu công ty
Edge Worldwide Logistics was formerly known as A. J. Edge Limited and was established in 1989 by Alan Edge. Alan has worked in the logistics industry for over 40 years, being involved in containerization from its inception.
EWL prides itself on consistently achieving a high...
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