Nhân Viên Chứng Từ Xuất Nhập Khẩu

Follow and perform process, works for export shipments:
Receive booking confirmation, basic information from CS
Get shipping instruction from customer for HBL issuance and get customer's confirmation.
Provide carriers shipping instruction, check draft Master Bill of Lading.
Filing AMS/ACI/[protected info] US/Canada/Japan shipments.
Contact the suppliers for invoice, transfer to the accounting department to make payment. Then, process of telex release B/L.
Request sale team to provide buying rate/ selling rate to make profit statement ( if freehand) and follow guidline (if nomination)
Transfer documents to the Finance team issue VAT invoices to customers/ agents. AR collection.
Sending pre-alert to agent. Tracking the shipment, update to related parties and monitor until cargo receipt by cnee at destination.
Update POL's shipper arrival date, unloading time and delivery information.
Solve problems, complaints or dispute if any
Capturing customers/agents requirements and provide fast response.
Work closely with other department: Logistics, Finance, Sales, CS.... To enhance the work efficiency
Making reports
Complete KPI goals set by the Boards of Directors...
Other tasks as assigned by the Head of Department and General Director.
Follow and perform process, works for import shipments:
Receive documents from agents, check and confirm to agents
Send documents to customers for recheck and get confirmation
Tracking arrival date, submit manifest on time
Receive Arrival Notice and Debit Note from Carrier, check and make payment.
Send Arrival notices to customers
Issuing/ releasing delivery orders against AR collection and Original Bill of Lading (if any)
Prepare Container Opening document and handover to Logistics team. Monitor the process of Container Opening.
Make P/S for the shipment
Follow until cargo take out of the port.
For DAP/DDP shipment:
Monitor and push the Logistics team to handle quickly, avoiding DEM/DET/Storage charge.
Send Debit Note to agent and follow payment before delivery (COD or Credit facility base on Agency Agreement).
Solve problems, complaints or dispute if any
Capturing customers/agents requirements and provide fast response.
Work closely with other department: Logistics, Finance, Sales, CS.... To enhance the work efficiency
Making reports
Complete KPI goals set by the Boards of Directors...
Other tasks as assigned by the Head of Department and General Director.