ASEV TRAVEL is a travel agency based in HCM City (Vietnam). With over 20 years of experience, ASEV has developed a thorough and exclusive knowledge of Laos, Burma, Cambodia, and Vietnam. ASEV offers original tours, including trekking trips, cruises, adventure tours, and quiet discovery trips. We also specialize in exploration trips and incentive operations. To this end, ASEV has teams in the following locations:
• Ho Chi Minh City (Vietnam)
• Luang Prabang (Laos)
• Siem Reap (Cambodia)
1. KEY RESPONSIBILITIES OPERATIONS
• To receive, from Sales team and/or
Operation Supervisor, and to understand the tour & its services
• To make all the bookings accordingly (accommodation, guides, vehicles, ETC...)
• To follow up your files with the operation team
• To follow, update the contracts with the suppliers such as hotels, vehicles, restaurants, ETC...
• To follow-up with Accounting team
• Daily communication with the suppliers, clients (phone calls, emails, skype)
• Communication with internal Sales team for booking status updated, ETC...
2. REPORTING
• To analyze the sales data and booking forecast
• To promptly and accordingly take corrective measures
3. PROFILE REQUESTED
• Minimum 2 years of experience in operations in the tourism industry
• A proven track record in achieving and building strong relationships with clients and colleagues
• Strong English/French language skills (both verbal and written)
• Strong communications (speaking, written) skills
• Efficient using MS Office
4. COMPETENCIES
• Results orientation and can do-mentality
• Customer satisfaction mindset
• Organized, with the ability to prioritize
• Outstanding organizational, time management, and improvisation skills
• Passionate about traveling • Ability to work during evenings and on weekends
• Self-driven
5. SALARY
• Negotiable according the skills and experience
6 LANGUAGES
• English - Business level
• French - is a plus
TP.HCM, Số 8, đường Số 66, Phường Thảo Điền, TP Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam, Thủ Đức