Nhân viên Kỹ Thuật - DIA BU - HCM

- Handle all issues related to after-sales-service of instruments and reagents in the related areas.
- Support Sales team to satisfy clients by professional technical services, training and consulting to clients.

Key Tasks:

- Do routine maintenance of instruments in appointed areas to make sure instruments run according to specifications and give stable and correct results.
- Pay trouble shooting service visits to clients upon request to solve urgent problems with instruments.
- Suggest necessary change of consumable and replaceable spare parts for instruments.
- Register for spare parts taken out from office and return default spare parts to office.
- Suggest temporary arrangement for instruments if spare parts are not available in stock.
- Receive new instruments from importers and check them upon request.
- Deliver instruments to clients and do training to users.
- Coordinate with Reagent Application Technician to handle product complaint of reagents and reagent application.
- Support Service Supervisor to forecast spare parts for stock.
- Make reports after service visit, travelling and on monthly basis.
- Support sales division to collect and evaluate information from clients and in the market including competitors and competitive products.
- Continuously develop product knowledge through self-study and provided training.
- Support and contribute to general business development of the company.
- Other jobs assigned by Line Manager/Business Unit Director.

Job Requirement:

Education / Training Qualifications:
- University graduated in Biomedical/Electronic Dept.
Experience:
- At least 01 year experience as Service Engineer in Diagnostic.
Knowledge / Skills / Personalities:
- Male, from 24 - 35 years old.
- Good communication and interpersonal skills.
- Good technical analyze and problem solving skills.
- High responsible, work hard and willing to travel.
- Good English (reading product knowledge) and PC skills (software, MS office).
Expected Achievements:
- Bring high quality technical services to clients.
- Achieve personal and contribute to achieve team and unit objectives.

• Lĩnh vực chăm sóc sức khỏe
• Thu nhập cạnh tranh
• Chương trình chăm sóc sức khỏe
• Đào tạo trong và ngoài nước
• Môi trường làm việc
• Văn phòng làm việc hiện đại