Nhân Viên Tiếng Nhật (Phụ Trách Phát Triển Khách Hàng)

Personnel will work closely with DOS to execute sales assignments and assist her in Sales activities.
Responsible mainly for sales activities to achieve hotel financial targets by cultivating Korean market, as well as other assigned markets according to management team. The KPI will be measured from actual performance versus the revenue goals.
Conduct rate negotiations, make strategic plan for key segmentations (selling & caring) to ensure optimal yielding and guest high loyalty.
Follow up guest enquiries with hotel information in full, correct and proper ways while adhere to SOP.
Assist Director of Sales in defining an annual sales action plan and execute set of actions accordingly. Provide statistics and forecasts of account productions when needed.
Update contact database, make reports at all times.
Work collaboratively with operation departments to provide quick response and true hospitality to guests.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel (customer care activities, translation, interpretation and so on).
Attend trade shows, sales blitz, workshops and so on in the assigned markets.
Protect and treat information responsibly including complying with any confidentiality obligations. Confidential information such as business plan, pricing, financial data must not be disclosed outside of department or hotel without legitimate business reason. Ensure that all potential and real hazards are reported and rectified immediately.
Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health & Safety.