[Online-HCM] Tập Đoàn Nghiên Cứu Thị Trường Đa Quốc Gia NielsenIQ Tuyển Dụng Junior Associate, Analytics & Insights (12-Month Contract) Full-Time 2024

Job Description
NielsenIQ Customer Success places our clients at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement, and driving analytics excellence. We give our clients an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our clients, retailers, and employees.
Develop a basic knowledge of NielsenIQ Retail Measurement Service and deliver business solutions for client performance tracking
Contribute to client satisfaction through making actionable insights/ error-free timely deliverables/ resolving queries
Support to execute, monitor, and continuously improve the delivery management and service-related tasks assigned to the workstream as report, database management, and data quality checks
Support to provide performance overview analysis and business-issue analysis to FMCG clients
Responsible for triaging of customer queries/ request (data, reports, resolution) across client category groups and tracking actions for improvement as needed
Qualifications
Graduates and have 6-12 months of working experience in data analysis, able to work full-time
Good sense of numeric, logical & critical thinking
Ability to work at a fast pace, in virtual and remote environments
Fluent in speaking and writing both English and Vietnamese, customer-orientated communication skill is a plus
Competent in Microsoft Office applications and eager to learn new platforms
Additional Information
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
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