Operation Management (Eroc Brand)

Market Development in Vietnam and Malaysia:
Conduct research, analyze, and prepare reports on market demands, business trends, and customer behaviors in both countries.
Develop market expansion plans, including:
- Strategies to approach potential customer groups.
- Building target customer lists and creating tailored engagement plans for each group.
Represent the company in meetings with partners and clients in Vietnam and Malaysia.
Participate in branding and implement marketing programs (offline and online) tailored to each market.
2. Team Management and Operations in Malaysia:
Act as the main point of contact to supervise and support the existing team in Malaysia.
Assign tasks, monitor progress, and evaluate team performance.
Ensure all operations in Malaysia align with the company's strategies and proceed on schedule.
3. Business Service Expansion and Optimization:
Collaborate with departments to develop and launch new products/services.
Assess the effectiveness of current services and propose upgrades or removal if unsuitable.
Proactively seek strategic partnerships to enhance service value.
4. Business Operation and Management:
Develop short-term and long-term business plans aligned with the company's strategic goals.
Manage budgets and optimize costs for business activities in both markets.
Ensure compliance with legal regulations in Vietnam and Malaysia, as well as internal company policies.
Propose measures to improve work processes and enhance operational efficiency.