Mô tả công việc
- Training and controlling the Operation Team following SOP.
- Settling directly all the complaints from Agents or Customers.
- Booking directly with air/ocean carriers and inland transport operators.
- Coordinating with other departments to provide a standard of services required by each customer.
- Handling the import and export sea & air process end to end.
- Liaising with relative parties to ensure shipment on board on time.
- Ensuring stable work progress and promptly solving arising problems.
- Reporting to manager or upper level when required.
- Performing other jobs as required by the Company.
Yêu cầu
- English or Chinese in spoken & written (compulsory).
- Bachelor's degree in business administration / international trade or relative field.
- At least 5 years of experience in operation, customer service.
- Possess in-depth knowledge on operation tasks, included in both sea and air shipment, import or export shipment, especially USA, EU, Canada shipments.
- Familiar with CargoWise system.
- Strong personnel management skills.
* Benefits:
- Competitive salary, negotiable based on qualifications during interview;
- Social insurance with full salary;
- 14th month salary, holiday bonus, attendance allowance;
- Team building (Vacation, year-end party...), health check according to company policy.
* Working environment:
- Working hours: 5 days/week (Monday-Friday), from 08:00 to 17:00;
- Work location: 2nd Floor, Saigon Finance Center Building, No. 9, Dinh Tien Hoang Street, Da Kao Ward, District 1
- Dynamic working environment, friendly colleagues.
- Good communication skills, customer orientation, negotiation skills, achievement driven, teamwork spirit.
- Honest, responsible, hardworking, careful style of work.
- Able to work under pressure & work overtime if needed.
- Working in long-term.
Quyền lợi
Thưởng
Competitive salary, negotiable based on qualifications during interview; Social insurance with full salary; 14th month salary, holiday bonus, attendance allowance; Team building (Vacation, year-end party...), health check according to company policy.
Nghỉ phép có lương
Paid annual leave, paid sick leave, statutory holidays and travel benefits, etc.
Phiếu giảm giá
Employee care system: birthday, marriage, birth gift.
Thông tin khác
NGÀY ĐĂNG
30/09/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Vận Tải/Giao Nhận Hàng Hóa
KỸ NĂNG
Import-Export Procedure, Customer Service, CargoWise, Logistics Planning, Operation Management
LĨNH VỰC
Vận tải
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không hiển thị
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