Job Detail
We are seeking the qualified candidate for the position of Operation Executive at our Head Office in Ho Chi Minh with main job functions as following:
1. Operate HMM' vessel
- Check & send the INB DATA to INB team and partner on HMM's dedicated feeder
- Coordinate with H/Q, boarding agent, the ports to arrange berth window of vessel. Announce berth window to related parties
- Check space available on vessel for each parties, advise if any space shortage
- Send B/P to HQ planner to get shipping instruction (Stowage instruction)
- Coordinate with Port, Capt, and HQ planer to make stowage plan
- Coordinate with CRS to prepare containers loading list, combine HMM 'cargo loading, partners and send it to Port
- Monitor and check the custom clearance. On-duty to solve problems when the vessel call & operate.
- Check & send the loading confirm to CSR team and partner on HMM's dedicated feeder
- Send Final stowage plan to HQ planer & next port
- Report TDR and input data report into Compass system
2. Operate non-HMM' vessel
- Coordinate with CRS to prepare containers loading list and send loading list to S/O
- Check space available on vessel and inform to salesman, CRS
- Monitor and check the custom clearance, containers out of long list, not available and inform to
salesman, CRS
- On-duty to solve problems when the vessel call & operate.
3. Release empty order
Check and reply email to
shippers and depot
4.Others
- Check and confirm reefer monitoring charge
- Upload AP invoice (FES /PSO)
- Check, verify & confirm volume export container, debt issues (including other troubles) to ports before they release bill
- Verify payment when receive from Accountant Department & confirm
- Help customers to solve any issue with HMM's services
- Co-ordinate with CSR team, inbound team & EQP to solve problem concern in EQP at port
- Weekly OPS report to Manager, SHQ, HQ
5.Issues
- Shippers call at night-time to request extend more closing time, trouble refeer containers...
- Terminals call at night-time to notice troubles: refeer containers damaged, does not reach temp setting, stowage plan ....
- Terminal OPS on duty night-time
- On the weekend and after working time shippers call to request release empty -order
- University Degree. Majoring in Economics, Sea Transport Economics, Business Administration or English
- Good written and verbal English (Certificates are required)
- Computer literate, especially with Internet Explorer, MS Office.
- Working Experience/ Professional requirement:
- At least 01-year experience in container shipping industry or forwarding company.
- Have good knowledge of shipping, import and export
- Good skill of communication, negotiation, trouble-shooting, customer service...
- Dynamic, Responsibility, Professionalism.
- IICL certificate is an advantage.