Operations Executive, Demand Planning

Mô tả công việc
Import & Logistics Coordination
Prepare and manage all necessary importation documentation to ensure smooth customs clearance.
Track importation status and liaise directly with warehouses to coordinate efficient goods receipt.
Maintain accurate records by updating importation status and invoice details in the system.
Order Fulfillment & Customer Service
Manage domestic order workflows, including data entry, price verification, and real-time monitoring of fulfillment status.
Facilitate logistics between warehouses and customers to ensure timely goods pick-up and delivery.
Process customer sample requests and serve as the primary point of contact for resolving complaints regarding damages, discrepancies, or delays.
Financial & Administrative Operations
Review and validate monthly billings from third-party logistics (3PL) providers and process payments.
Prepare and submit detailed invoice listings and supporting documentation to the Finance department.
Provide operational support for corporate and international projects as required by management.
Yêu cầu công việc
Education & Qualifications
Bachelor's Degree or equivalent in Supply Chain, Logistics, Business Administration, or related fields.
Experience & Knowledge
3-4 years of proven experience in logistics or supply chain operations.
Strong understanding of logistics processes, regulatory requirements, and supply chain concepts.
Skills & Competencies
Technical Requirement: Must have hands-on experience with SAP modules, including MB52, MD04, ME23N, ME80FN, MMBE, V_V2, VA01, VA02, VF01, VF02, VL02N, and ZVA04.
Strong analytical and communication skills.
Personality & Attitude
Highly responsible with a strong sense of ownership over work quality.
Ability to thrive under pressure and manage conflicting demands effectively.