Oracle Support Specialist

• Provide functional support for Oracle HR and Finance modules, including troubleshooting and resolving issues to ensure smooth operations.
• Assist in the configuration and maintenance of Oracle applications to align with business requirements.
• Collaborate with end-users to understand their needs and provide appropriate solutions or enhancements.
• Conduct regular system audits to ensure data integrity and compliance with company policies.
• Develop and maintain documentation related to system configurations, processes, and user guides.
• Participate in testing and implementation of system updates, patches, and new releases.
• Provide training and support to end-users to enhance their proficiency with Oracle applications.
• Participate in cross-functional projects involving Oracle applications, ensuring HR and Finance module alignment with business goals.
• Ensure compliance with regulatory requirements, especially in sensitive HR and Finance data management.
• Provide post-implementation support for any module enhancements or new functionality rollouts.

• Bachelor's degree in Information Technology, Computer Science, Finance, Human Resources, or a related field.
• Strong understanding of Oracle HR and Finance modules, with hands-on experience in configuration and support. In particular:
  • Core HR: access rights (user roles and area of responsibilities), approval workflow configuration, legal entity/job/location/department objects management.
  • Absence: absence plans and types configuration, including fast formulas.
  • Recruitment: job requisitions, automatic notification email, contract generation and career site management.
  • Learn: overall module configuration
  • Compensation: compensation review cycle and configuration (models, worksheet configuration, external data)
• Proficiency in SQL and experience with Oracle reporting tools.
• Excellent problem-solving skills and attention to detail.
• Strong English communication and interpersonal skills to effectively interact with end-users and team members.
• Ability to work independently and manage multiple tasks simultaneously.
• Certification in Oracle ERP modules (e.g., Oracle Financials Cloud, Oracle HCM) is highly desirable.

Nice to have

• Experience on job board integration with eQuest is a plus.
• Knowledge of ITIL practices for incident, problem, and change management, is a plus

• Professional European-based company
• Attractive salary
• Performance bonus of up to 4 months' salary
• Opportunities for travel to Europe
• Hybrid home/office working model
• Flexible working time
• Structured training & development roadmap
• Good work-life balance
• Premium healthcare insurance
• Loyalty programs
• Well-being activities
• Annual company trips and team-building events