PD Salesforce Capability Development Associate Manager

The Salesforce Capability Development Associate Manager plays an essential role in implementing, coordinating and measuring all possible learning and development solutions that drive the uplift of PD Salesforce team in terms of competency.
• Ensure learning solutions and plans are appropriately proposed and carefully executed with the aim of enhancing salesforce capability on base of throughout learning needs analysis with multiple stakeholders
• Ensure learning activities are quickly adapted to meet with operational and business needs
• Continuously optimize learning experience that is diverse, engaging, effective

• Be responsible for executing effective learning activities while coordinating both internal and external learning resources:
  • Organize, implement & follow learning classes and workshops: oversee all activities of communication, organization, logistics, etc.
  • Closely follow-up learning activities to ensure learning plans are well executed and meet with business objectives
  • Manage and optimize salesforce learning database
  • Participate in managing training vendor relations and services;
  • Ensure effective collaboration with internal departments who are involved in learning
• Develop and monitor various learning projects/ activities / channels , such as:
  • Digital learning platform: manage learning contents and user's database; exploit learning database; ensure continuous improvement of users experience and platform, etc;
  • Internal Experts & Trainers development program: develop and monitor pool of internal trainers and experts, organize training and coaching sessions / activities and exercises; follow and report participants' progress; etc;
  • Coaching & Mentoring: organize continuous training and learning activities, follow and monitor pool of internal coaches, facilitate application of coaching into daily management, etc.
  • Career development roadmap: consolidate and monitor Sales Managers' IDP; provide support in terms of methodology, tools and technique; consolidate and manage database of PD Successors, etc.

• Assist Line management in developing effective plans to facilitate the building and enhancement of Salesforce team's capabilities: participate in evaluating learning needs, identifying gaps and developing learning solutions, learning plans accordingly.
• Participate in creating, designing and continuously improve learning materials;
• Propose and design learning evaluation tools;
• Provide inputs to continuously enhance learning experience and engagement through a variety of learning approaches, methodologies, activities.
• Provide inputs to enhance and customize training processes that exceed operational needs.

• Supervise and take lead career development for team members.

• Creativity in developing programs and methods for engaging PD' Sales Force toward the success of a goal.
• Relationship-building skills with Sales Management Team, Cross-Functional Teams, PD's Sales Force and other stakeholders.
• Empathy, using skills that allow this position to determine what is most important to their target audience, and then working to deliver on an organizational promise.
• Organizing, including the ability to manage multiple projects and tasks simultaneously.
• Engaging, having a natural like of people, and sales skills that help engage others in goals.

• Bachelor degree in HR/Business Administration/Marketing or related fields.
• At least 2 years in HR General/Communication/Engagement/Development.
• HR/ Business Activation experiences in Services/Banking or Finance industry is an advantage
• Flexible, dynamic, and engaging, with strong interpersonal skills
• Able to prioritize under deadline pressure
• Strong communicators with skills in writing and public speaking
• Excellent with time and task management skills
• Able to work independently