Phiên Dịch Tiếng Anh - Tiếng Nhật (Đi Làm Ngay)
Family Medical Practice Ha Noi
Địa điểm làm việc: Hà Nội
Hết hạn: 02/04/2023
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
• General Information
- Provide excellent customer service to Japanese patients.
- Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
- In charge of Japanese Hotline.
- Providing Japanese translation (English - Japanese) for Japanese patients.
• Key Responsibilities Customer Service
- Greeting and managing patients in a professional manner
- Providing translation service for Japanese patients.
- Answering phone calls; making appointments; gathering information to complete patient file; Checking I.D. papers, insurance membership and details.
- Managing Japanese patient flow.
- Handling cashier work.
- Ensuring all information is ready for billing and payment purposes.
- Checking that Japanese patients have all necessary documentation/reports/medication, etc. before leaving the clinic.
- Assisting with medical evacuation as required from time to time.
- Assisting Japanese patients to make bookings outside FMP.
- Perform other tasks as assigned by Line Manager.
- In charge of the Japanese Hotline.
- Close communication with Japanese team in Hanoi.
- Provide excellent customer service to Japanese patients.
- Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
- In charge of Japanese Hotline.
- Providing Japanese translation (English - Japanese) for Japanese patients.
• Key Responsibilities Customer Service
- Greeting and managing patients in a professional manner
- Providing translation service for Japanese patients.
- Answering phone calls; making appointments; gathering information to complete patient file; Checking I.D. papers, insurance membership and details.
- Managing Japanese patient flow.
- Handling cashier work.
- Ensuring all information is ready for billing and payment purposes.
- Checking that Japanese patients have all necessary documentation/reports/medication, etc. before leaving the clinic.
- Assisting with medical evacuation as required from time to time.
- Assisting Japanese patients to make bookings outside FMP.
- Perform other tasks as assigned by Line Manager.
- In charge of the Japanese Hotline.
- Close communication with Japanese team in Hanoi.
Yêu cầu
Job Requirements:
- Holder of a diploma or equivalent degree.
- Customer relation/interaction background would be an advantage.
- At least two years' experience in customer relation/interaction, preferably at Foreign Service companies or in the healthcare/service industry.
- Background as a nurse will be plus.
Key Capabilities & Skills
- Japanese candidates.
- Excellent communication and interpersonal skills.
- Good problem solving skills and ability to handle conflicts.
- Ability to work well under pressure.
- Commitment to excel, striving to exceed standards and achieve best results.
- Fluency in English is a must.
- Caring and empathy.
- Positive attitude, able to be multi-tasked.
- Well-groomed, pleasant outlook is a plus.
- Holder of a diploma or equivalent degree.
- Customer relation/interaction background would be an advantage.
- At least two years' experience in customer relation/interaction, preferably at Foreign Service companies or in the healthcare/service industry.
- Background as a nurse will be plus.
Key Capabilities & Skills
- Japanese candidates.
- Excellent communication and interpersonal skills.
- Good problem solving skills and ability to handle conflicts.
- Ability to work well under pressure.
- Commitment to excel, striving to exceed standards and achieve best results.
- Fluency in English is a must.
- Caring and empathy.
- Positive attitude, able to be multi-tasked.
- Well-groomed, pleasant outlook is a plus.
Quyền lợi
- Attractive remuneration package
- Annual health check.
- 20 paid leave per year.
- Medical examination and treatment for employee and family members
- 44hrs working per week
- Annual health check.
- 20 paid leave per year.
- Medical examination and treatment for employee and family members
- 44hrs working per week
Thông tin khác
Mức lương
Trên 15 triệu
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Cấp bậc
Nhân viên
Giới tính
Không yêu cầu
Kinh nghiệm
1 năm
Trên 15 triệu
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Cấp bậc
Nhân viên
Giới tính
Không yêu cầu
Kinh nghiệm
1 năm
Thông tin chung
- Ngày hết hạn: 02/04/2023
- Thu nhập: > 15 triệu VND
Giới thiệu công ty
Xem trang công ty
Vietnam Medical Practice We are Family Medical Practice- the first foreign-operated, multi-disciplinary medical provider in Vietnam. With 5 clinics in Hanoi, Ho Chi Minh City and Da Nang, our multi-national team of physicians come from the US, Canada, Israel, France, Belgium, Italy, Switzerland,...
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