[ Phú Mỹ ] Chuyên Viên Dịch Vụ KHCN - Retail Customer Service OfficerCÔNG TY TÀI CHÍNH TRÁCH NHIỆM HỮU HẠN MỘT THÀNH VIÊN SHINHAN VIỆT NAM

• Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service.
• Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities
• Track, record, report, and store transactional information and special requests
• Provide a high level of customer service, offering answers and assistance with a smile
• Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
• Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
• Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed