Policy Owner Services Senior Officer/ Chuyên viên Cấp cao Quản lý Hợp đồngCÔNG TY TNHH BẢO HIỂM HANWHA LIFE VIỆT NAM

Key Accountabilities
Ensure POS requests performed as guidelines,
Fulfil all customer requests regarding on Insurance Policies (including minor, major and valuation request),
Regularly quality check POS transactions error rate should not exceed 1.5%,
On behalf of POS work with Project team/related departments for user requirement and UAT for system enhancement / projects related POS,
Cooperating with other department (New Business, Claim, Underwriting, Customer Service, Premium Control, Actuary, Product Develop) to implement related processes efficiently, effectively and adapt legally & Audit point,
Explain questions to clients/FCs accurate. Ensure process cases related decision from another department,
Making related reports,
Support line manager in managing team to reach KPI and customer / sales force satisfaction, training and coaching user, advice difficult cases to other users,
Other tasks which assigned by line manager from time to time.
Benefits
Competitive salary (100% salary during probation)
Bonus: 13th-month salary and the performance-based bonus of up to 30% of the total annual package
Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment)
Provide an advanced Health Medical pre-check-up from the 1st week of your probation
Gifts for new comers and on special occasions
Modern facilities in the spacious office
15 Annual leaves