Product AnalystCÔNG TY CỔ PHẦN SẢN XUẤT VÀ KINH DOANH PHẦN MỀM VINHMS

Data Analysis and Insights:
• Gather data from various sources, including customer usage, feedback, and sales reports.
• Conduct data analysis to identify patterns, trends, and insights regarding product performance and customer behavior.
• Translate data into actionable insights and recommendations for product improvements.
Product Prioritization and Roadmap Development:
• Assist in prioritizing product features based on business goals, customer impact, and data-driven insights.
• Contribute to the development and maintenance of the product roadmap.
Market Research and Competitive Analysis:
• Stay updated on industry trends and competitor products.
• Compare our product's performance with competitors.
• Analyze customer segments to inform product decisions.
User Experience (UX) Research and Analysis:
• Analyze customer feedback and user research to identify areas for UX improvement.
• Collaborate with UX/UI designers to ensure product features are user-friendly and meet customer needs.
Requirements Gathering and Product Development:
• Collaborate with stakeholders across departments (e.g., Sales, Marketing, Customer Support) to define product requirements.
• Write and refine user stories and acceptance criteria for new features.
• Contribute to the product development process, ensuring alignment with user needs and business goals.
Performance Tracking and Reporting:
• Develop and maintain dashboards to track key performance indicators (KPIs) related to product performance.
• Analyze product performance against goals and identify areas for improvement.
• Prepare and present reports on product performance and project status.
Customer Support and Issue Resolution:
• Work with the support team to manage product-related issues.
• Investigate and resolve product issues.
• Communicate product changes and resolutions to customers.