Product owner (junior/senior)

YODY, a leading fashion company in Vietnam, is on a bold mission to revolutionize the fashion retail industry. At the heart of this transformation is our cutting-edge technology ecosystem, which powers our omni-channel platform, supply chain, and data-driven decision making.

We envision a future where technology seamlessly connects every aspect of our business, empowering us to deliver unparalleled customer experiences and drive sustainable growth.

Our Platforms:
* Omnichannel Platform: The heart of our customer experience. Your code will seamlessly weave together our website, support channels, customer data (CDP), and even the call center, ensuring customers feel known and valued across every interaction.
* Retail Operations Platform: You'll power the engine of our retail success! Think sales orders flowing effortlessly, after-sales service that delights, revenue reporting that's insightful, promotions that buzz, smooth POS transactions, and loyalty that sticks.
* Supply Chain Platform: Own the intricate dance of getting products to customers. Your expertise will optimize production, inventory, streamline store operations and warehousing, and make fulfillment and transportation a well-oiled machine.
* Talent & Governance Platform: Build the foundation for a thriving, aligned workplace. Design intuitive workspaces, effortless flows and approvals, and keep us on track with accounting, finance, and strategic OKR management.
* Innovation Platform: This is where you'll unleash the future! Build cutting-edge AI apps, conversational chatbots, supercharged search, and the tech services that will push our company forward.

Your challenges:
* Architect scalable solutions that power our platforms, ensuring they are both elegant and performant under the demands of a trend-driven industry.
* Craft applications that deliver lightning-fast customer interactions, creating a seamless and responsive user experience.
* Join a team of innovators and work together to turn brilliant concepts into cutting-edge features that set us apart.
* Embrace continuous learning, push your own boundaries, and generously mentor others, propelling both your own career and that of your colleagues.

We are looking for passionate builders who love leaving their mark on game-changing products. If you are a talented technologist who is eager to make a real difference, we encourage you to apply.

Join us and be a part of something truly special.

Responsibilities

- Collaborate closely with stakeholders across sales, operations, fulfillment, customer service, and technology teams to gather requirements, identify pain points, and articulate potential solutions and improvements.
- Define and own the product vision and roadmap, ensuring alignment with strategic business goals and user needs.
- Translate complex business requirements into clear user stories, prioritization, and a well-maintained product backlog.
- Work closely with development teams throughout the Software Development Lifecycle, providing guidance, clarifying requirements, and participating in testing and acceptance processes.
- Be a data-driven decision-maker, utilizing analytics and metrics to track the success of the product, prioritize its evolution, and identify areas for continuous improvement.
- Actively monitor and analyze industry trends in order management, orchestration, and automation to ensure the product remains competitive and meets evolving business needs.
- Provide proactive communication to stakeholders regarding the system's status, feature releases, and upcoming enhancements.
- Create and maintain comprehensive product documentation, user guides, and training materials to ensure seamless user adoption across the organization.
- Evangelize the product and its benefits to internal teams, fostering understanding and promoting optimal utilization.

- Working hours: 8:00 AM to 5:00 PM (Monday through Saturday), with Sundays off.

Qualifications

* Junior
- Bachelor's degree in Business, Software Development, or a related field (or equivalent experience).
- 1-2 years of experience in a technology-related role (project management, business analysis, development, etc.).
- Basic understanding of Agile and Scrum methodologies.
- Strong problem-solving and critical thinking skills, with a flexible mindset.
- Excellent communication and interpersonal skills for stakeholder engagement.
- Passion for building products and delivering customer value.
- Knowledge of retail, eCommerce, or fintech domains is a plus.

*Senior
- Bachelor's degree in Business, Software Development, or a related field (or equivalent experience).
- 3+ years of experience in product management or product ownership roles.
- Proven track record in successfully managing and launching digital products.
- Deep understanding of Agile/Scrum principles and experience leading teams using these frameworks.
- Expertise in defining product vision, roadmap, and prioritization.
- Strong analytical skills, data-driven decision-making, and a user-centric mindset.
- Ability to influence and collaborate with cross-functional teams.
- Demonstrated proficiency in stakeholder management.
- Domain knowledge in retail, eCommerce, or fintech is highly advantageous.

Work location

You can work at one of the following two locations:
- In Hanoi: HH1 Building, 90 Nguyen Tuan Street, Thanh Xuan District, Hanoi City
- In Hai Duong: An Dinh Street, Viet Hoa Ward, Hai Duong City
- In Ho Chi Minh City: 495 Nguyen Thi Thap Street, Tan Phong Ward, District 7, Ho Chi Minh City

Benefits

- A dynamic, open, and inclusive work environment that promotes a culture of learning.
- Trust and empowerment for you to engage with and address real-world challenges from the market.
- A fast-track career development path with competitive compensation.
- Year-end bonuses based on business performance.
- Special policies from YODY (Tet gifts, internal purchase discounts, etc.).
- Full participation in social insurance, health insurance, and unemployment insurance.
- Provided accommodation in Hai Duong City, with daily transportation between Hanoi and Hai Duong.

Connect with YODY

- Phone: [protected info] (Ms Huyền)
- Email: [protected info]

Explore more about YODY:
- Product Website: yody.vn/
- Culture Website: yodylifestyle.com/