PRODUCT SALES MANAGER

Trung tâm tiếng Anh Yola

Hết hạn: 28/01/2022

Chi tiết công việc
Giới thiệu công ty

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Việc làm SALES MANAGER

Job Description

JOB DISCRIPTION

Product Sales Manager is responsible for planning, implementing, managing and overseeing overall product's sales performance. Your and your team' key goal is to accelerate the growth of sales and profitability by 1/acquire new customer (enrollment) 2/perform outstanding customer care to retain customer (retention) 3/strengthen relationship external stake holders (partnership) and internal stake holders (collaboration) like Marketing, Academic, [protected info] and 4/ motivate sales teams to ensure a seamless customer experience & employee experience.

Sales Management:

Develop and implement yearly, quarterly, monthly, weekly sales objectives, promotion, motivation contest to drive desire result.
Manage sales result closely, analyze current sales strategy and actual result, suggest solutions for improvement
Demonstrate sales ability and proactively support team when needed, meet with potential clients to ensure customer experience or to close sales when appropriate
Review, update customer persona profiles to provide the best suitable sales scripts, objection handling, service to appropriate customer profiles.
Use data to analyze business and individual performance. Maintain both high level and detail report, analysis for business result, customer insight, sales operations management & strategic decision and planning
Attend sales educational events and seminars
Design, monitor and ensure the efficiency of Sales commission scheme
Review, manage and responsible for Sales team's KPIs as well as sales team members' individual KPIs

Sales Team Operations: Be responsible for all aspects of the Sales operations

Work with Academic & Operation team for class scheduling, teaching hours
Student satisfaction levels and re-enrolment rate
Quality of Customer Experience in line with strategic objectives of organization, which will include Brand Behaviors, through feedback and complaints systems
Ensure the data input process & data usage of customer contact & sale information

Human Resources:

Be responsible for Performance and development of all Sales team members.

Product Sales Team & Individual KPIs
Training needs are identified and training plan in place with the Training Department
Identification and development of key talent and successors in key positions at their designated centers
Responsible for a high-performance team. Maintain sales staff by recruiting, selecting, orienting, training employees. Counseling and disciplining employees; planning, monitoring and appraising job results
Train, mentor, coach sales team to ensure the efficiency
Ensure the right person for right focus by appointing & attracting right employee profile, following up on work results

Others:

Understand and act according to Company Vision, Mission and Core-values
Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
Understand the competitive landscape and market trends
Ability to identify and solve client issues strategically

Evaluation & Reporting

At all times Product Sales Manager should know and be able to report on all aspects as required

Perform other duties assigned by Sales Director as required

JOB REQUIRMENT

At least 2 years in in management or similar role in managing sales or
operational teams.
Previous experience related to School or Company partnership is preferable.
Experience in working directly with C-level & strategic planning.
Data and target driven mindset, a general understanding of business, sales and marketing.
Highly analytical and possesses creative and intuitive problem-solving ability.
Ability to communicate ideas and concepts clearly and accurately.
Excellent communication skills in both English and Vietnamese, be highly attentive to details and be able to manage time accordingly.
Experienced practitioner in Microsoft Office and other related business software.

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