Production Monitor Engineer

Công Ty TNHH DiCentral Việt Nam

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 07/10/2023

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact.
The Production Monitor Engineer primary responsibility is monitoring, troubleshooting and Resolve Production System's issues.
Come be part of a winning Production Monitor team!
As a Production Monitor Engineer, you will:
Participate in a 24/7 monitoring team to ensure data transactions are transferred thoroughly and correctly, handle error occurs in production environments (EDI and some ERP integration).
• Troubleshooting issues, keep track of progress, and build/fix on Productions.
• Report to direct supervisor every shift.
• Attend maintenance event with related department.
• Level 2 Support, help Regular Support with difficult technical/integration issue.
• Work with back-end technical teams in resolving issue/bug.

Yêu cầu

• Experience in Customer Service, Technical Support or related field preferred
• Having practical experience in monitoring and tuning a database to provide a high availability service.
• Troubleshooting skills on cross application/platforms to provide fast problem resolution.
• Team player spirit, collaboration know-how
• Must be customer-service oriented; Actively look for ways to help people.
• Active Listener be able to give full attention to what is being said, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.
• Logical thinking, IT background preferred.
• Must have a strong attention to detail; Careful about detail and thorough in completing work tasks.
• Efficient able to handle and resolve client issues quickly and accurately.
• Working Time: 40 hours/Week, working in nightshift (9 PM - 6AM)3 days a week and 2 days in flexible breaking shifts.
• Willingly to work at weekends
• Having a bachelor's degree in IT (preferred)
NOTE: If you are interested in this position, please send CV in English.

Quyền lợi

• Provide social insurance, health insurance & unemployment insurance as stipulated by Vietnam Labor Law.
• Extra Healthcare Insurance for all employees & employee's relatives. annual health checkups, health talks, health & wellness
• Lunch Allowance / Nightshift Allowance
• Parking Allowance
• 13th salary
• Talented Retention Bonus
• Key Bonus
• 12 annual leave days and 2 personal leave days
• Provide Laptop
• Team Activities: Company Trip, teambuilding
• Clubs: Football, PingPong,...

Thông tin khác

Cấp bậc
Nhân viên
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu

Thông tin chung

Ngày hết hạn: 07/10/2023
Thu nhập: 8 - 11 triệu

Giới thiệu công ty Xem trang công ty

DiCentral is a leading global professional service company that helps organizations improve their performances through offering and consulting the right business management solution, enabling our clients' employees to work enthusiastically and efficiently. DiCentral has helped enterprises enhance their business value and competitive edges in the domestic and international environment.

DICentral Corporation is an exciting, growth-oriented technology company dedicated to providing exceptional service and the most reliable and affordable business-to-business e-commerce solutions to customers in the US and world-wide. Employees at DIcentral are rewarded with competitive benefits and salaries. Our team members enjoy the opportunity to work in a high-energy, fast-paced, collaborative environment with a company that is experiencing significant growth in a rapidly emerging industry

Quy mô công ty

Từ 101 - 500 nhân viên

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