Program Manager

Mô tả Công việc
Reports to: General Manger, CEIVN
Responsible for: Marketing Engineers/Executive
Purpose: To manage and develop Marketing team to meet all expected KPI from higher management
Interactions:
Interface between Company and Customers
Interact with all other departments to support and meet customers' requirement.
Interact with higher management to consult and convey direction to Marketing team
Functions:
1. Support/co-ordinate the following area for existing customers.
Quotation
Before and after sales service.
Provide customer service and program management.
Conduct customer satisfaction survey.
Monitoring customer feedbacks
2. Provide RFQ service for existing and potential customers.
Co-ordinate RFQ package.
Prepare quotation.
Follow up after quotation submitted.
3. Manage Marketing team for effective operation, provide support to higher management
Results/Output:
Sales performance vs the budget.
New Projects/customers secured
Authority:
Submission of Quotation to customers.
To assign Marketing Engineers/Executives to handle various projects
To assign other project members from various depts to perform project tasks
To remind and issue warning letter to Marketing staffs when He/she violates company rules or not fulfill responsibility.