Mô tả công việc
- Project Management: Own accountability for project execution, profitability, and timeline from kickoff to launch.
- Bridge Role: Act as the connector between Vietnam-based teams and global stakeholders, fostering alignment and smooth communication.
- Customer Support Triage: Serve as the primary point of contact for triaging customer support issues, prioritizing tasks and delegating them to the appropriate teams.
- Requirements & Scope: Define and document client requirements, project scope, and deliverables; manage change requests when deviations arise.
- Planning & Scheduling: Create and maintain detailed project plans, coordinate tasks, and assign appropriate resources.
- Release/Deployment Management: Oversee release schedules and deployment plans, ensuring efficient rollouts.
- Risk & Issue Management: Identify risks, threats, or opportunities, escalate when necessary, and mitigate potential impacts.
- Quality Control: Review deliverables prior to client presentation, ensuring clarity, accuracy, and high standards.
- Process Improvement: Suggest and implement improvements to workflows, applying lessons learned across projects.
- Business Insight: Develop a deep understanding of client businesses, processes, and industries to better influence project success.
Yêu cầu
- Proven experience in project management within eCommerce or related technology environments with at least 2 years of experience.
- Strong familiarity with project management software tools (especially Jira), methodologies, and best practices
- Being equipped with a technical mindset (previous development experience can be a plus)
- Good spoken and written English communication skills (IELTS 7.0 or equivalent).
- Strong analytical thinking, organizational skills and ability to manage multiple projects concurrently.
Quyền lợi
Team-building events, picnics, and summer trips
Social and health insurance in accordance with the Vietnam Labor Code
5-day workweek, from 9AM to 6.15PM, Monday to Friday. 13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip)
Agile working environment that respects differences and focuses on human development
Salary: Up to $1500. Reviewed every 6 months
Opportunities to participate in clubs: Football, running, game, etc.
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cử nhân
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Khác
Thông tin chung
Nơi làm việc
- - Hà Nội: Tòa Viwaseen, 48 Tố Hữu, Phường Đại Mỗ (quận Nam Từ Liêm cũ)