Mô tả công việc
Supervise daily restaurant operations to ensure smooth and efficient service.
Support the Outlet Manager in planning and organizing shifts and staff schedules.
Ensure that all team members adhere to service standards, hygiene, and safety regulations.
Handle guest inquiries, complaints, and feedback in a professional and timely manner.
Monitor food and beverage quality, presentation, and portion control.
Assist in staff training, coaching, and performance evaluation.
Manage inventory levels and ensure proper stock rotation and control.
Coordinate with the kitchen, bar, and other departments to maintain seamless service.
Support in achieving outlet sales targets and controlling operating costs.
Perform cashier duties and handle financial transactions when required.
Yêu cầu
Diploma or degree in Hospitality Management or related field.
Minimum 2-3 years of experience in a supervisory role within the food and beverage industry.
Strong leadership, communication, and organizational skills.
Excellent customer service and problem-solving abilities.
Good command of English; additional languages are a plus.
Flexible to work shifts, weekends, and public holidays.
Quyền lợi
Attractive wages and benefits, self- development through Accor Academy and e-learning platforms, career development opportunities
Thông tin khác
Số lượng
2
Nơi làm việc
Quận Ngô Quyền - Hải Phòng
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Ẩm thực
Vị trí
Trưởng ca/ Giám sát
Cập nhật
31/[protected info]
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Quận Ngô Quyền - Hải Phòng