I. WHAT WILL YOU DO?
Quality Assurance System Management
- Establish and continuously improve the end-to-end QA/QC framework, including SOPs, non-conforming product management, testing protocols, documentation, and supplier quality management.
- Ensure the QA system operates effectively, consistently, and uniformly across all business units and locations.
Quality Risk Management & Food Safety
- Develop and implement quality and food safety risk management strategies across the entire chain.
- Establish early warning systems to proactively identify, assess, and mitigate quality and food safety risks.
Quality Strategy & Performance Reporting
- Monitor, analyze, and report quality KPIs to management.
- Recommend strategic initiatives to continuously enhance product quality, food safety, and overall system effectiveness.
Audit Management & Compliance
- Lead internal audits, supplier audits, and third-party certification audits.
- Ensure full compliance with applicable regulations, food safety standards, and certification requirements, including HACCP, ISO 22000, and FSSC 22000.
Supplier Quality Management
- Establish supplier qualification, evaluation, and classification criteria.
- Approve, monitor, and continuously improve supplier quality performance.
QA Testing & Quality Documentation Management
- Develop testing strategies and oversee quality verification activities.
- Ensure the integrity, accuracy, and readiness of quality data and documentation for validation, audits, and regulatory inspections.
Non-Conforming Product Management
- Direct the management of major quality incidents and crisis situations across the system.
- Ensure CAPA implementation addresses root causes and prevents recurrence at a systemic level.
SOP & CCP Effectiveness Control
- Review and approve SOPs, CCPs, and related control measures.
- Ensure CCPs are effectively monitored, controlled, and maintained throughout the entire operation.
Rules & Regulations
- Establish and enforce compliance with all company policies, procedures, and regulatory requirements.
- Ensure internal departments and suppliers consistently adhere to quality and food safety standards, and effectively manage any system deviations.
Team Leadership & Capability Development
- Design and optimize the QA organizational structure to support business growth.
- Lead, coach, and develop the QA team through training, performance management, and succession planning.
Other duties: Perform other tasks and responsibilities as assigned by the Line Manager.
II. WHAT DO YOU NEED?
- Bachelor's degree or above in Food Technology, Food Safety, Biology, Chemistry, or related disciplines.
- Professional certifications such as HACCP, ISO 22000, FSSC 22000, and Lead Auditor are highly preferred.
- Deep understanding of Food Safety Management Systems within retail chains and F&B operations, especially Fresh Food onsite models.
- Strong expertise in:
- CCP establishment and control
- Hazard analysis and CCP determination
- CCP validation and verification
- Thorough understanding of the interrelationship among SOPs, documentation, testing, and supplier management.
- Solid knowledge of non-conforming product management, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA).
- At least 5-8 years of experience in QA/QC/Food Safety roles (Must).
- At least2-3 years of managerial experience or equivalent leadership responsibilities in the food retail chain or F&B sector is highly preferred.
- Strong leadership, coaching, and team development capabilities.
- Analytical thinking and problem-solving skills; Proactive, decisive, and data-driven.
- High integrity, strong principles, and an unwavering commitment to quality and food safety.
- Adaptability: be able to adapt to changing requirements and work effectively under high pressure.
III. WHY YOU SHOULD JOIN GS25?
- Attractive salary.
- 100% salary in 2 months of probation.
- Special health insurance package of GS25.
- 12 annual leaves/year.
- 13th-month Salary, KPIs bonus, ...
- Company's computer provided
- Working in a dynamic and fast-growing environment with many opportunities for promotion and development.
IV. POSITION INFORMATION
- Department: QA & QC
- Report to: Head of QAQC
- Working hour: [protected info], Monday to Friday
- Location: 106 Nguyen Gian Thanh, Phuong Hoa Hung, HCM