QA Manager

Plan, direct, and supervise QA activities for incoming materials, in-process production, and finished products, including review of test results and COA issuance.
Establish and maintain incoming material inspection procedures and ensure non-conforming materials are not released to production.
Identify, assess, and prevent risks affecting product quality (contamination, mixed materials, process deviations).
Manage non-conforming products and implement corrective and preventive actions (CAPA).
Oversee the quality control (QC) laboratory's methods and results, and ensure equipment calibration plans are implemented on schedule.
Build, manage, and continuously improve the FSSC 22000 and ISO systems, including document and record control; supervise 5S, GMP, hygiene, and food safety practices.
Ensure traceability and chain-of-custody requirements are met, including recycled content claims under GRS.
Lead internal audits and act as the main contact for customer, certification body, and third-party audits.
Coordinate with Customer Service and other departments to resolve quality complaints and incidents.
Organize quality and food safety training; manage the QA team, assess staff performance, and propose training and rewards.
Supervise compliance with the factory's labor rules and regulations.
Report monthly quality performance to management and perform other tasks assigned by the Site Manager.
Ensure the Site complies with all applicable standards and regulations (ISO, FSSC 22000, GRS, SMETA, HALAL, FDA, EFSA, ETC.) to support product safety, a safe workplace, and sustainable operations.