QA/QC Manager

Main Responsibilities
• Develop and maintain the quality management system in accordance with BRC Food Safety standards.
• Ensure compliance with and maintain MUI and Halal certification, including direct communication and coordination with certification authorities.
• Manage the QA/QC team and provide training to employees on quality standards and food safety requirements.
• Conduct internal audits
• Take full responsibility for leading external audits, coordinating with relevant parties, and ensuring successful audit completion.
• Handle customer complaints, conduct root cause analysis, and implement corrective and preventive actions (CAPA).
• Control quality system documentation, including SOPs, BRCGS plans, and traceability procedures.
• Provide regular reports to management regarding quality performance, compliance status, and potential risks.