QA Staff

Responsible for the end-to-end project development and quality assurance, improve the quality of products and reduce quality incidents. Be competent for the under-mentioned tasks and ready to undertake as assignments from the Quality Manager.
1. To deliver the product life cycle quality assurance including product development, manufacturing, delivery and quality improvement.
2. Develop and manage our new and existing product ranges.
3. Address the potential quality/ safety risk during development stage; work with Sourcing team on sample checking
and approval during development stage.
4. Ensure products complied with quality and testing requirements.
5. Establish product report with all quality standard and product specification after sample approval.
6. Establish/improve product manual with sourcer and supplier
7. Working with supplier to ensure smooth production and product delivery.
8. Work with suppliers to resolve quality issues and improvement.
9. Follow up CS complaints .Work with supplier to investigate the root cause and establish corrective and preventive
action plan. Follow up the action plan until fully closed. Update the status in Jira timely.
10. Support Dutch team to reply/solve CS queries on both pre-sales and after-sales.
11. Review inspection report and advise follow up actions for "Pending" "Fail" issues. Confirm the inspection result for
shipment release.
12. Perform in-line inspection and pre-shipment inspection at manufacturing sites in peak season