Quality Manager

1. Quality System Management and Compliance (ISO 9001)
• Lead the development, implementation, and maintenance of Alubend Vietnam's Quality Management System (QMS) in accordance with ISO 9001 standards, initially adapted from the Alubend UK framework.
• Define, document, and enforce quality policies, standards, and procedures across all operational stages - from raw material inspection to final shipment.
• Manage and conduct internal audits and act as the company's primary representative during external audits (ISO and customer audits).
• Drive continuous improvement initiatives (Kaizen, 5S, CAPA) to improve process consistency and efficiency.
• Lead the phased roadmap toward future certification.
2. Advanced Quality Planning and Documentation
• Lead implementation of PPAP (Production Part Approval Process) and FAI (First Article Inspection) for aluminum parts supplied to automotive and aerospace clients.
• Develop and maintain comprehensive dimensional reports and quality records, ensuring traceability and compliance.
• Control and maintain all calibration records, NCRs, and preventive action documentation.
3. Quality Control and Testing Operations
• Manage and supervise NDT (Non-Destructive Testing) activities, including LPI, UT, and hard testing, ensuring full compliance with technical standards.
• Provide expert support for welding, machining, and forming processes to maintain product integrity and specification conformance.
• Support process validation and qualification for new projects and production lines.
4. Client Communication and Team Leadership
• Act as the primary quality interface with international clients (US, UK, Europe), managing audits, documentation, and quality issue resolution.
• Lead, mentor, and develop the Quality Control team, promoting a culture of accuracy, accountability, and continuous improvement.
• Investigate and resolve customer complaints, implementing effective Corrective and Preventive Actions (CAPA).