Quality & Technical Manager (Experience In ISO, Compliance Lead)Essilor technology center vietnam
Nơi làm việc: Long An
Ngành nghề: Quản lý điều hành, Lương cao, Kỹ thuật, Chăm sóc sức khỏe, QA-QC/ Thẩm định/ Giám định
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 20/06/2024
Hạn nộp: 20/07/2024
Mô tả công việc
The Quality/Technical Process manager is responsible for the overall quality performance of our operations in Vietnam. It includes the Rx lenses produced locally at ETCV, the Rx lenses offshored and the stock products. The Technical
Process Manager is responsible for the strict implementation of Essilor group technical processes in ETCV. The role is responsible for the quality of our product, the quality of our service to customer, customer returns management, customer satisfaction survey and action plan, QMS/ISO, regulation.
The position will have to work independently, report to the Vietnam Operations Manager and 2 other functional managers in Singapore. It will be based in Long An (Kizuna 2, Tan Kim Industrial Park, Can Giuoc, Long An) with regular visit to Office in District 7, Ho Chi Minh city.
• Responsible to ensure ETCV Rx lab is following all production standards and processes and that all quality tests are performed correctly as per Essilor standards.
• Prepare training materials and work instructions on processes and quality for ETCV operators.
• Train operators, ensure that work instructions on quality are respected.
• Responsible to setup and ensure adherence to customer returns guidelines. All returns must be analyzed and recorded in our system. Weekly quality reporting to detect rapidly a deviation of our quality. Root cause analysis and action plan.
• Work with SF, Rx offshore and stock suppliers on quality issues
• Regulation: Follow up with Group requirements and local regulation to ensure all are complied
• Implement QMS and maintain ISO13485 standards for ETCV
• Responsible for the Product registration (Certificate of Free Sales) required for the importation of lenses. All products must have a BCP offshore plan.
• Responsible for the customer satisfaction survey and action plan coordination
• Support the implementation for projects of improving capacities, productivities and quality
Process Manager is responsible for the strict implementation of Essilor group technical processes in ETCV. The role is responsible for the quality of our product, the quality of our service to customer, customer returns management, customer satisfaction survey and action plan, QMS/ISO, regulation.
The position will have to work independently, report to the Vietnam Operations Manager and 2 other functional managers in Singapore. It will be based in Long An (Kizuna 2, Tan Kim Industrial Park, Can Giuoc, Long An) with regular visit to Office in District 7, Ho Chi Minh city.
• Responsible to ensure ETCV Rx lab is following all production standards and processes and that all quality tests are performed correctly as per Essilor standards.
• Prepare training materials and work instructions on processes and quality for ETCV operators.
• Train operators, ensure that work instructions on quality are respected.
• Responsible to setup and ensure adherence to customer returns guidelines. All returns must be analyzed and recorded in our system. Weekly quality reporting to detect rapidly a deviation of our quality. Root cause analysis and action plan.
• Work with SF, Rx offshore and stock suppliers on quality issues
• Regulation: Follow up with Group requirements and local regulation to ensure all are complied
• Implement QMS and maintain ISO13485 standards for ETCV
• Responsible for the Product registration (Certificate of Free Sales) required for the importation of lenses. All products must have a BCP offshore plan.
• Responsible for the customer satisfaction survey and action plan coordination
• Support the implementation for projects of improving capacities, productivities and quality
Yêu cầu công việc
● Bachelors Degree or Diploma engineering or related fields.
● Min 5 year's relevant experience in quality and process engineering in optical industry
● Experience in leading ISO, Quality Management System, Compliance and Govt Regulations
● Good MS Office skills particularly strong capabilities in MS Excel.
● Able to work independently and highly meticulous.
● Strong analytical skills with ability to support and interact at all levels of organization.
● Fluent in English writing and speaking skills.
● Preferably Male
KPIs
1. Technical returns KPI
2. All customer returns KPI
3. Yields KPI
4. Offshore BCP coverage %
5. ISO certification implementation and renewal
6. Quality audit score
7. Customer satisfaction
● Min 5 year's relevant experience in quality and process engineering in optical industry
● Experience in leading ISO, Quality Management System, Compliance and Govt Regulations
● Good MS Office skills particularly strong capabilities in MS Excel.
● Able to work independently and highly meticulous.
● Strong analytical skills with ability to support and interact at all levels of organization.
● Fluent in English writing and speaking skills.
● Preferably Male
KPIs
1. Technical returns KPI
2. All customer returns KPI
3. Yields KPI
4. Offshore BCP coverage %
5. ISO certification implementation and renewal
6. Quality audit score
7. Customer satisfaction
Quyền lợi được hưởng
Thưởng
Attractive Salary, Full base salary during probation, 13th month, Annual Bonus, 100% salary for SHUI
Chăm sóc sức khoẻ
PTI Health Insurance, Annual Leave, annual health check-up and company trip
Máy tính xách tay
Laptop
Attractive Salary, Full base salary during probation, 13th month, Annual Bonus, 100% salary for SHUI
Chăm sóc sức khoẻ
PTI Health Insurance, Annual Leave, annual health check-up and company trip
Máy tính xách tay
Laptop
Thông tin khác
NGÀY ĐĂNG
20/06/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Sản Xuất > Đảm Bảo Chất Lượng/Kiểm Soát Chất Lượng/Quản Lý Chất Lượng
KỸ NĂNG
Internal Control, ISO, Compliance, Regulation Development, Quality Management
LĨNH VỰC
Sản xuất
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
20/06/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Sản Xuất > Đảm Bảo Chất Lượng/Kiểm Soát Chất Lượng/Quản Lý Chất Lượng
KỸ NĂNG
Internal Control, ISO, Compliance, Regulation Development, Quality Management
LĨNH VỰC
Sản xuất
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
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Essilor technology center vietnam
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Vị trí Quality & Technical Manager (Experience In ISO, Compliance Lead) do công ty Essilor technology center vietnam tuyển dụng tại Long An, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Quality & Technical Manager (Experience In ISO, Compliance Lead) hoặc công ty Essilor technology center vietnam ở các link phía trên
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