Quản lý vận hành khu vực (area manager)

Hệ Thống Cửa Hàng Tiện Lợi 7-Eleven

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 31/05/2024

Chi tiết công việc
Giới thiệu công ty

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Việc làm Quản lý vận hành

Job Description

Main responsibilities:

- Monitor daily operations in assigned areas to ensure that they are run in accordance with company KPIs/SOP guidelines.

- Implement and manage strategies and plans received from the Operations Director.

- Travel to assigned areas to monitor actual situations.

- Manage operational risks, directly resolve incidents flexibly and quickly, and propose necessary measures to improve operational results in assigned areas.

- Evaluate and identify improvement opportunities to optimize operational processes and technologies to ensure fast and competitive operations.

Internal tasks:

- Represent and participate in internal meetings/relevant meetings of the management board regarding the operations department's work.

- Check the store's activities and the quality of implementing plans on-site by the operations advisory team.

- Provide notifications/exchange information on behalf of the operations department on relevant issues as directed by the Operations Director.

- Organize crisis management and plan crisis prevention.

- Collaborate with SSC departments to process/unify store support work.

- Manage the Jira system's development to ensure clear information and coordinate with other departments to address store issues.

- Manage Airtable, including store/staff information.

External tasks:

- Represent and maintain relationships with the company's partners and management units in the area where stores are located.

- Organize the processing of incidents related to partners that affect operations.

- Collaborate with external partners in programs, social activities.

Job responsibilities:

- Ensure the achievement of KPIs and follow the direction from the management board.

- Be responsible for revenue and operational quality at the store level.

- Understand all relevant store tasks, actual situations, and have appropriate plans to report to the Operations Manager.

- Proactively propose suggestions to the Operations Manager for lean and stable operations.

- Organize centralized management, streamlining, ensuring stable development, and proactive and disciplined performance of the store block.

- Support and advise team leaders in building and executing plans according to the direction and assignment from the Operations Director.

- Modify and deploy processes and guidelines to ensure consistent operations.

- Ensure information exchange between departments.

Requirements:

- Bachelor's degree in relevant fields.

- At least 4 years of related experience.

- Proficient in operations, good at management and problem-solving skills, able to plan and implement training programs.

- Good communication and writing skills (report writing and analysis).

- Ability to build relationships.

- Change management skills.

- Training skills.

- Influencing skills.

- Risk management skills.

- Creative and innovative.

- Sensitive, persistent, and perseverant.

- Proactive in work, with high sense of responsibility.

- Good organizational skills, able to oversee work and manage time well.

- Able to work independently, with high speed and intensity, under significant pressure.

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Thông tin khác

Salary: Negotiable
Location: CÁC CỬA HÀNG CỦA 7-ELEVEN VIỆT, 7-Eleven VN Head Office
Team: Operations
Application deadline: [protected info]/2024

Nộp hồ sơ liên hệ

Hệ Thống Cửa Hàng Tiện Lợi 7-Eleven

Giới thiệu công ty Xem trang công ty

7-ELEVEN VIET NAMSeven System Viet Nam (SSV) is the Master Franchisee of the 7-Eleven convenience store system in Viet Nam, based in Ho Chi Minh City.SSV is a group of dynamic professionals who relentlessly make great efforts every day to continue the success story of this iconic brand. If you have what it takes to excel in Viet Nam's retail industry, we encourage you to join our team.

Quy mô công ty

Từ 5000 - 10000 nhân viên

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