receptionist/ Nhân Viên Lễ Tân
CÔNG TY TNHH MAD MONKEY VIỆT NAMĐịa điểm làm việc: Hà Nội
Hết hạn: 09/07/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thương lượng
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
- Receive Mad Monkey guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.
- Inform Mad Monkey guests of the services, tours and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations canceled are effected immediately to avoid confusion.
- Build good relationships and rapport with Mad Monkey guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
- Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
- Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
- Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
- Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
- Inform Mad Monkey guests of the services, tours and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations canceled are effected immediately to avoid confusion.
- Build good relationships and rapport with Mad Monkey guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
- Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
- Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
- Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
- Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
Yêu cầu công việc
- Experience in an equivalent position in a hotel/hostel/resort environment is an advance.
- Agility, honesty, effective communication skills, willingness to work in shifts including night shift, overtime, public holidays.
- Ability to communicate in English well.
- Skilled in handling situations, under high pressure.
- Agility, honesty, effective communication skills, willingness to work in shifts including night shift, overtime, public holidays.
- Ability to communicate in English well.
- Skilled in handling situations, under high pressure.
Quyền lợi được hưởng
* BENEFITS:
- Negotiate base on the experiences
- 13th month salary
- Probation with full salary
- Company will pay full insurance fee and base on actual salary. And insurance will be applied from the first working month
- Annual Leave 12 days per year
- Award for excellent employee of the month
- Birthday Celebration every month
- Team building/Year End Party.
- Training Courses
- Other will follow The Labour Law
- Negotiate base on the experiences
- 13th month salary
- Probation with full salary
- Company will pay full insurance fee and base on actual salary. And insurance will be applied from the first working month
- Annual Leave 12 days per year
- Award for excellent employee of the month
- Birthday Celebration every month
- Team building/Year End Party.
- Training Courses
- Other will follow The Labour Law
Nộp hồ sơ liên hệ
CÔNG TY TNHH MAD MONKEY VIỆT NAM
Giới thiệu công ty
Xem trang công ty
Giới thiệu công ty
Mad Monkey là một công ty đa quốc gia về lĩnh vực Du lịch Nhà hàng Khách sạn.
2011: Started in Phnom Penh, Cambodia with the dream to build a socially responsible company.
2019: 13 hostels across 6 countries - Cambodia, Philippines, Thailand, Australia , Indonesia and Laos.
The...
Quy mô công ty
Từ 101 - 500 nhân viên
Việc làm tương tự
Công Ty Cổ Phần Quốc Tế Tập Đoàn Khách Sạn A25
11 - 18 triệu VNĐ
05/06/2024
Hà Nội, Hồ Chí Minh, Đà Nẵng
Tổng Công ty Cổ phần Bảo hiểm Ngân hàng TMCP Công Thương Việt Nam
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07/06/2024
Hà Nội
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