Regional Store Supervisor

• Support supervising Store Managers across multiple locations
• Conduct regular store visits and operational audits
• Identify store improvement opportunities and implement enhancement initiatives
• Prepare operational reports for HQ including performance metrics and improvement plans
• Ensure consistent implementation of SOPs and brand standards across all stores
• Monitor and analyze store performance metrics (sales, conversion, UPT, ATV)
• Coach and develop Store Managers on leadership and operational excellence
• Coordinate new store opening activities and staff training programs
• Manage inventory accuracy and loss prevention across stores
• Handle escalated customer complaints and ensure service recovery
• Support recruitment and onboarding of store-level management