relationship manager ( Chuyên Viên Quan Hệ Khách Hàng - mảng cho vay mua xe)

I. Job Summary:
• The job holder is to attain everyday sales target and surpass expectations of customers and acting proactively in building, maintaining the long-term relationship with Car Showrooms/Car Dealers.
• The role is responsible for seeking possible opportunities to promote and cross sales other products such as: personal loan, insurance....
II. Key Accountabilities:
1. Build and maintain relationships with Car Dealers and Clients:
· Take care activities and business partners to maintain the existing customer base.
· Expand the client and partner network for business.
2. Ensure completion of assigned quarterly and monthly business targets
· Consulting on products and services of Auto Loan.
· Combine cross-consultation with other products of the company.
3. Carry out the process to get the appropriate approval levels.
· Directly evaluate clients, suggest approval in accordance with the procedure
· Create credit paperwork, guide the client in preparing the loan documents, and submit them in accordance with the company's rules.
4. Follow the activities after disbursement:
· Work with other departments after the customer is disbursed to check.
· Follow up with client to achieve a safe credit growth rate.
5. Activities assigned by Line Manager:
· Achieve client relationship targets and KPI's as set by the Line Manager.
· Perform other task asks as directed by the line manager or regional business manager.