Manage and handle reservation sales opportunities to maximize hotel revenue.
Provide customer consultation, support, and service in accordance with brand standards.
Monitor room reservations, waitlists, and daily room revenue performance.
Coordinate with related departments to process rooming lists, contracts, and guest requests.
Support training, supervision, and work assignment for Reservations
Sales staff.
Handle guest concerns and complaints professionally and effectively.
Prepare reports, contracts, and other administrative tasks as assigned.
Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related fields.
Minimum 2 years of experience in a similar position.
Strong communication, negotiation, and customer service skills.
Good problem-solving and teamwork abilities.
Proficient in Microsoft Office and hotel reservation systems is an advantage.
Good command of English communication skills.
Professional and dynamic working environment.
Full participation in social insurance, health insurance, and unemployment insurance according to regulations.
Service charge and employee benefits in accordance with company policies.
Training and career development opportunities in an international hotel environment.
Annual leave, public holidays, and other benefits in compliance with labor law and company policies.
Số lượng
1
Nơi làm việc
Quận Ngũ Hành Sơn - Đà Nẵng
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Giám đốc,
phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
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