Resource Coordination Assistant (It/technical Support)

OPEN TO: All Interested Candidates
POSITION: Resource Coordination Assistant (IT/Technical Support)
OPEN PERIOD: June 27 - July 11, 2023
WORK HOURS: Full-time, 40 hours/week, Monday to Friday
STARTING
BASIC SALARY: US $13,827.00/year, grade FSN-7
ALLOWANCE AND BENEFITS: Please visit the following link: [protected info] to see the details in the section "Agency Benefits"
BASIC FUNCTIONS OF THE POSITION
Incumbent of this position will work under the direct supervision of the Resource Coordination Specialist or Public Affairs Officer (PAO) designee, receive work guidance from the Strategic Content Coordination Specialist, and have no supervisory responsibilities. The incumbent will be responsible for management and oversight of Public Diplomacy (PD) Dedicated Internet Network (DIN) operations and for the operation of audiovisual equipment and other technology in support of PD programs. The incumbent will manage the operation, maintenance, security, and compliance of PD DIN in collaboration with Information Resource Management staff. The incumbent will provide technical expertise to aid in achieving objectives of PD activities and programs through support for and advice on digital access, operations, and security. The incumbent will serve as post administrator for post's suite of PD tracking tools: website tracking software, activity tracker, and other applications in PD Tools, Box, and similar software suites. The incumbent will be expected to stay informed about trends and information about new equipment and software that may be of use in PD programming, and propose and implement useful new technological tools, and accountable for maintenance, operation, and repair of audiovisual, digital, and non-digital program support equipment materials.